ActDeskAI vs Takkie AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only Takkie AI lists a free plan. Paid plans start at $29/month for ActDeskAI and $49/month for Takkie AI.
- Takkie AI lists 6 features ActDeskAI’s listing doesn’t mention, including AI summaries, Auto-reply, Feedback surveys.
Head to head
Starter
- · 500 AI conversations
- · Auto-trains in 5 minutes
- · Basic analytics dashboard
- · Chat widget on storefront
- · Email escalation
- · Order lookup & tracking
Growth
- · 2,000 AI Conversations
- · Everything in Starter
- · Priority Email Support
Pro
- · 10,000 AI Conversations
- · Dedicated Ongoing Support
- · Everything in Growth
Free
- · 1 agent
- · 50 KB per AI agent
- · 50 lifetime credits
- · Access to basic model
- · Widget only
Starter
- · 1.000 monthly credits
- · 10 MB per AI agent
- · 2 agents
- · 5 actions per AI agent
- · Access to advanced models
- · Apps (Slack, Shopify + more)
Growth
- · 20 MB per AI agent
- · 3 agents
- · 5.000 monthly credits
- · 8 actions per AI agent
- · Access to advanced models
- · Auto retrain
Pro
- · 15 actions per AI agent
- · 40 MB per AI agent
- · Priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureActDesk AI auto-trains on your Shopify store and resolves support tickets without human intervention. It reads your products, policies, and FAQs via the Shopify API. Before going live, a readiness scorecard evaluates the agent topic by topic so you see where it performs well and where it needs help. It handles order tracking, return eligibility, product questions, and shipping.
You can easily create an AI customer support chat agent, without any technical knowledge. Create your agent and write custom instructions or choose from one of the templates. Connect your Shopify store, enable the theme extension and you're ready to go. Your agent can now give product recommendations and check customer order statuses 24/7.
- Auto-trains on your products, policies, and FAQs — first response in 5 minutes
- Readiness scorecard — evaluates the AI topic by topic before it goes live
- Order lookup and tracking — answers "where's my order?" with real data
- Human escalation — routes complex issues to your team with full context
- Train your AI with your products.
- Check order status during conversation.
- Add custom files or text to train additional knowledge.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ActDeskAI |  Takkie AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ActDeskAI | Takkie AI |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
ActDeskAI and Takkie AI: common questions
- Is ActDeskAI or Takkie AI cheaper?
- Only Takkie AI lists a free plan. Paid plans start at $29/month for ActDeskAI and $49/month for Takkie AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ActDeskAI lists 2 the others don’t mention, such as Help center, Live chat. Takkie AI lists 6 the others don’t mention, such as AI summaries, Auto-reply, Feedback surveys, Reports. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.