ActDeskAI vs NoaxAI ‑ Agentic Live Chatbot

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for ActDeskAI, Oct 14, 2026 for NoaxAI.

The short answer

  • Paid plans start at $29/month for ActDeskAI and $6.32/month for NoaxAI.
  • ActDeskAI lists 1 features NoaxAI’s listing doesn’t mention, including Order tracking.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Helpdesk
  • Helpdesk
Languages
  • English
  • English
Launched
May 6, 2026
Jun 2, 2025
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
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Top countries
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Free options
Free planFree trial
Free planFree trial
Monthly range
From $29 to $299/month
$6.32/month
Plans
Starter$29/month
7-day free trial
  • · 500 AI conversations
  • · Auto-trains in 5 minutes
  • · Basic analytics dashboard
  • · Chat widget on storefront
  • · Email escalation
  • · Order lookup & tracking
Growth$89/month
7-day free trial
  • · 2,000 AI Conversations
  • · Everything in Starter
  • · Priority Email Support
Pro$299/month
7-day free trial
  • · 10,000 AI Conversations
  • · Dedicated Ongoing Support
  • · Everything in Growth
Pro$6.32/month
7-day free trial
  • · 24/7 AI Customer Support
  • · Custom Knowledge Base Training
  • · Live Order Status Enquiry
  • · Multilingual Support
  • · Priority Technical Support
  • · Smart Product Recommendations
Coverage
5 of 6 features83%
5 of 6 features83%
Unique strengths
  • Order tracking
  • FAQs
Helpdesk
83%5/6
83%5/6
Channels
75%3/4
100%4/4
Workflow automation
100%2/2
50%1/2
141onlybothonly
ActDeskAINoaxAI6 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

ActDesk AI auto-trains on your Shopify store and resolves support tickets without human intervention. It reads your products, policies, and FAQs via the Shopify API. Before going live, a readiness scorecard evaluates the agent topic by topic so you see where it performs well and where it needs help. It handles order tracking, return eligibility, product questions, and shipping.

Ecommerce features include product recommendations, FAQs and connect-to-support Seamless integration of AI chatbot with your store data via Shopify API Performance dashboard to track visitor engagement and conversion Use cases across ecommerce, marketplaces.

Key points
  • Auto-trains on your products, policies, and FAQs — first response in 5 minutes
  • Readiness scorecard — evaluates the AI topic by topic before it goes live
  • Order lookup and tracking — answers "where's my order?" with real data
  • Human escalation — routes complex issues to your team with full context
  • Product recommendations
  • Auto respond to common FAQs
  • Multilingual support that automatically adjusts to speak multiple languages
Screenshots
AI agent asks for order number to track shipment
AI readiness scorecard with topic scores and live re-evaluationAI agent provides real-time order tracking with carrier detailsCustom instructions and guardrails in agent settings
recommend products shopify
answer common faqswelcome featureai ecommerce chat bot

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureActDeskAINoaxAI
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureActDeskAINoaxAI
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureActDeskAINoaxAI
Free planNot listedNot listed
Lowest paid monthly plan$29/month$6.32/month(ahead)
Longest free trial7 days7 days
Plans listed31

Listing

MeasureActDeskAINoaxAI
Shopify category rank#266in Helpdesk#247(ahead)in Helpdesk
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedMay 6, 2026Jun 2, 2025
Languages1English1English
DeveloperActdeskaimrniamster

FAQ

ActDeskAI and NoaxAI: common questions

Is ActDeskAI or NoaxAI cheaper?
Paid plans start at $29/month for ActDeskAI and $6.32/month for NoaxAI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
ActDeskAI lists 1 the others don’t mention, such as Order tracking. NoaxAI lists 1 the others don’t mention, such as FAQs. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for ActDeskAI, Oct 14, 2026 for NoaxAI; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for ActDeskAI, Oct 14, 2026 for NoaxAI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.