ActDeskAI vs Haleria AI Sales and Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for ActDeskAI, Oct 23, 2026 for Haleria AI Sales and Support.
The short answer
- Only Haleria AI Sales and Support lists a free plan. Paid plans start at $29/month for ActDeskAI and $6/month for Haleria AI Sales and Support.
- Haleria AI Sales and Support lists 5 features ActDeskAI’s listing doesn’t mention, including AI summaries, Auto-reply, FAQs.
Head to head
Starter
- · 500 AI conversations
- · Auto-trains in 5 minutes
- · Basic analytics dashboard
- · Chat widget on storefront
- · Email escalation
- · Order lookup & tracking
Growth
- · 2,000 AI Conversations
- · Everything in Starter
- · Priority Email Support
Pro
- · 10,000 AI Conversations
- · Dedicated Ongoing Support
- · Everything in Growth
Free
- · 100 AI sales conversations / month
- · AI Webchat
- · AI trained on up to 50 products
- · Auto Order Confirmation Phone Calls
- · Confirm Orders Automatically on WhatsApp
- · Official WhatsApp API – Pay Meta Direct
Go
- · 1000 AI sales conversations / month
- · AI Webchat - Custom Branding
- · AI trained on up to 500 products
- · Auto Order Confirmation Phone Calls
- · Confirm Orders Automatically on WhatsApp
- · Official WhatsApp API – Pay Meta Direct
Basic
- · 3000 AI conversations/ month
- · AI Webchat - Custom Branding
- · AI trained on up to 5,000 products
- · Auto Order Confirmation Phone Calls
- · Confirm Orders Automatically on WhatsApp
- · Official WhatsApp API – Pay Meta Direct
Pro
- · 15,000 AI conversations/ month
- · AI Webchat - Custom Branding
- · AI trained on up to 20,000 products
- · Auto Order Confirmation Phone Calls
- · Confirm Orders Automatically on WhatsApp
- · Confirm Orders Automatically on WhatsApp
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureActDesk AI auto-trains on your Shopify store and resolves support tickets without human intervention. It reads your products, policies, and FAQs via the Shopify API. Before going live, a readiness scorecard evaluates the agent topic by topic so you see where it performs well and where it needs help. It handles order tracking, return eligibility, product questions, and shipping.
Confirms every Shopify order automatically with AI-powered order confirmation calls and WhatsApp verification before fulfillment. After checkout, customers receive an automated call or WhatsApp message to confirm their order. If a call is missed, Haleria sends a follow-up call to improve confirmation rates.
- Auto-trains on your products, policies, and FAQs — first response in 5 minutes
- Readiness scorecard — evaluates the AI topic by topic before it goes live
- Order lookup and tracking — answers "where's my order?" with real data
- Human escalation — routes complex issues to your team with full context
- Get insights into your product catalog's performance. Discover your top sellers.
- Save time by automating customer support with AI chat
- Provides you with the tools to identify what's working and what needs attention
- Boost sales with faster product discovery and checkout
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ActDeskAI |  Haleria AI Sales and Support |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ActDeskAI | Haleria AI Sales and Support |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ActDeskAI | Haleria AI Sales and Support |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $29/month | $6/month(ahead) |
| Longest free trial | 7 days | 7 days |
| Plans listed | 3 | 4 |
Listing
| Measure | ActDeskAI | Haleria AI Sales and Support |
|---|---|---|
| Shopify category rank | #266 | #88(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 6, 2026 | Jan 29, 2024 |
| Languages | 1 | 1 |
| Developer | Actdeskai | alignPX |
FAQ
ActDeskAI and Haleria AI Sales and Support: common questions
- Is ActDeskAI or Haleria AI Sales and Support cheaper?
- Only Haleria AI Sales and Support lists a free plan. Paid plans start at $29/month for ActDeskAI and $6/month for Haleria AI Sales and Support. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Haleria AI Sales and Support lists 5 the others don’t mention, such as AI summaries, Auto-reply, FAQs, Self-service. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for ActDeskAI, Oct 23, 2026 for Haleria AI Sales and Support; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for ActDeskAI, Oct 23, 2026 for Haleria AI Sales and Support. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.