ActDeskAI vs Corepiper

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for ActDeskAI, Oct 14, 2026 for Corepiper.

The short answer

  • Paid plans start at $29/month for ActDeskAI and $12/month for Corepiper.
  • ActDeskAI lists 3 features Corepiper’s listing doesn’t mention, including Help center, Live chat, Order tracking.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Helpdesk
  • Helpdesk
Languages
  • English
  • English
Launched
May 6, 2026
May 18, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
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Top countries
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Free options
Free planFree trial
Free planFree trial
Monthly range
From $29 to $299/month
From $12 to $1,199/month
Plans
Starter$29/month
7-day free trial
  • · 500 AI conversations
  • · Auto-trains in 5 minutes
  • · Basic analytics dashboard
  • · Chat widget on storefront
  • · Email escalation
  • · Order lookup & tracking
Growth$89/month
7-day free trial
  • · 2,000 AI Conversations
  • · Everything in Starter
  • · Priority Email Support
Pro$299/month
7-day free trial
  • · 10,000 AI Conversations
  • · Dedicated Ongoing Support
  • · Everything in Growth
Starter$12/month
  • · $3.00/case over
  • · 5 cases
Growth$119/month
  • · $2.00/case over
  • · 75 cases
Scale$479/month
  • · $1.50/case over
  • · 400 cases
Advanced$1,199/month
  • · $1.20/case over
  • · 1200 cases
Coverage
5 of 8 features63%
5 of 8 features63%
Unique strengths
  • Help center
  • Live chat
  • Order tracking
  • Auto-reply
  • Email
  • Ticketing
Helpdesk
63%5/8
63%5/8
Channels
75%3/4
50%2/4
Workflow automation
50%2/4
75%3/4
323onlybothonly
ActDeskAICorepiper8 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

ActDesk AI auto-trains on your Shopify store and resolves support tickets without human intervention. It reads your products, policies, and FAQs via the Shopify API. Before going live, a readiness scorecard evaluates the agent topic by topic so you see where it performs well and where it needs help. It handles order tracking, return eligibility, product questions, and shipping.

CorePiper deploys AI agents that resolve post-purchase customer issues end-to-end. It handles damage claims, returns, lost packages, and chargebacks by classifying tickets, checking orders, drafting responses, and executing operational steps like creating replacement orders or filing carrier claims. Your team approves every action.

Key points
  • Auto-trains on your products, policies, and FAQs — first response in 5 minutes
  • Readiness scorecard — evaluates the AI topic by topic before it goes live
  • Order lookup and tracking — answers "where's my order?" with real data
  • Human escalation — routes complex issues to your team with full context
  • End-to-end case resolution Description: Resolve damage claims, returns, and lost
  • Agents built from your playbook Description: Upload your policies and runbooks.
  • Approval-based actions Description: Every refund, replacement, or claim waits fo
Screenshots
AI agent asks for order number to track shipment
AI readiness scorecard with topic scores and live re-evaluationAI agent provides real-time order tracking with carrier detailsCustom instructions and guardrails in agent settings
Handle tickets automatically based on your workflows
Receive tickets from your customers through your storeCustomers receive your messages with email and with a portal

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureActDeskAICorepiper
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureActDeskAICorepiper
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureActDeskAICorepiper
Free planNot listedNot listed
Lowest paid monthly plan$29/month$12/month(ahead)
Longest free trial7 daysNot listed
Plans listed34

Listing

MeasureActDeskAICorepiper
Shopify category rank#266in Helpdesk#265(ahead)in Helpdesk
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedMay 6, 2026May 18, 2026
Languages1English1English
DeveloperActdeskaiCorePiper

FAQ

ActDeskAI and Corepiper: common questions

Is ActDeskAI or Corepiper cheaper?
Paid plans start at $29/month for ActDeskAI and $12/month for Corepiper. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
ActDeskAI lists 3 the others don’t mention, such as Help center, Live chat, Order tracking. Corepiper lists 3 the others don’t mention, such as Auto-reply, Email, Ticketing. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for ActDeskAI, Oct 14, 2026 for Corepiper; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for ActDeskAI, Oct 14, 2026 for Corepiper. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.