7x24hrs AI Support vs DeskClone AI Support Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 31, 2026 for 7x24hrs AI Support, Nov 3, 2026 for DeskClone AI Support Agent.
The short answer
- Both list a free plan. Paid plans start at $19/month for 7x24hrs AI Support and $19/month for DeskClone AI Support Agent.
- 7x24hrs AI Support lists 5 features DeskClone AI Support Agent’s listing doesn’t mention, including Chat buttons, Live chat, Order updates.
Head to head
30 chats a month
- · No overage fees
- · Order cancellation
- · Order status lookup
- · Slack and Discord
- · Telegram and email
90 chats a month
- · No overage fees
- · Order cancellation
- · Order status lookup
- · Slack and Discord
- · Telegram and email
275 chats a month
- · No overage fees
- · Order cancellation
- · Order status lookup
- · Slack and Discord
- · Telegram and email
1000 chats a month
- · No overage fees
- · Order cancellation
- · Order status lookup
- · Slack and Discord
- · Telegram and email
Free
- · 1 agent
- · 10 conversations a month
- · 50 document imports a month
Starter
- · 1 agent
- · 100 conversations a month
- · 300 document imports a month
- · Email support
- · Rollover: up to 100 banked
Pro
- · 1,000 document imports a month
- · 500 conversations a month
- · Priority support
- · Rollover: up to 500 banked
- · Up to 3 agents
Business
- · 2,000 conversations a month
- · Dedicated support
- · Rollover: up to 2,000 banked
- · Unlimited document imports a month
- · Up to 10 agents
- · White-label agent and support form
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureA chat assistant for your storefront. It answers from your own products and policies and shows the products it names. Shoppers get their order status with just the order number and email, no account needed. If you allow it, it cancels an unshipped order or changes its address after the shopper confirms.
Most of what shoppers ask is already answered somewhere in your store. The shipping policy, the returns page, the product descriptions. They ask anyway, because nobody reads it all. DeskClone reads what you have written and answers from it, in your storefront. You do not write a script or keep a list of questions up to date. When it does not have the answer, it hands the customer to your support address.
- Order status from the order number and email. No account or login needed.
- Cancels unshipped orders or changes the address, if you switch that on.
- Answer shoppers live from Slack, Discord or Telegram.
- Answers from your own policies, pages and product descriptions.
- No list of questions to write, and none to keep up to date.
- Read your store again whenever your policies or products change.
- Hands the chat to your team with the full conversation attached
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | ||
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ||
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ||
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month | $19/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | ||
|---|---|---|
| Shopify category rank | Not enough data | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Oct 29, 2026 | Nov 2, 2026 |
| Languages | 1 | 1 |
| Developer | 7x24hrs | DeskClone AI |
FAQ
7x24hrs AI Support and DeskClone AI Support Agent: common questions
- Is 7x24hrs AI Support or DeskClone AI Support Agent cheaper?
- Both list a free plan. Paid plans start at $19/month for 7x24hrs AI Support and $19/month for DeskClone AI Support Agent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- 7x24hrs AI Support lists 5 the others don’t mention, such as Chat buttons, Live chat, Order updates, Product recommendations. DeskClone AI Support Agent lists 4 the others don’t mention, such as Chat window, File upload, Greetings, Welcome messages. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 31, 2026 for 7x24hrs AI Support, Nov 3, 2026 for DeskClone AI Support Agent; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 31, 2026 for 7x24hrs AI Support, Nov 3, 2026 for DeskClone AI Support Agent. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.