7x24hrs AI Support vs Axyom AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 31, 2026 for 7x24hrs AI Support, Nov 2, 2026 for Axyom AI.
The short answer
- Only 7x24hrs AI Support lists a free plan. Paid plans start at $19/month for 7x24hrs AI Support and $29/month for Axyom AI.
- 7x24hrs AI Support lists 3 features Axyom AI’s listing doesn’t mention, including Chat buttons, Live chat, Quick replies.
Head to head
30 chats a month
- · No overage fees
- · Order cancellation
- · Order status lookup
- · Slack and Discord
- · Telegram and email
90 chats a month
- · No overage fees
- · Order cancellation
- · Order status lookup
- · Slack and Discord
- · Telegram and email
275 chats a month
- · No overage fees
- · Order cancellation
- · Order status lookup
- · Slack and Discord
- · Telegram and email
1000 chats a month
- · No overage fees
- · Order cancellation
- · Order status lookup
- · Slack and Discord
- · Telegram and email
Starter
- · 14-day free trial
- · 500 conversations a month
- · Every feature included
Pro
- · 14-day free trial
- · 2,000 conversations a month
- · Every feature included
Business
- · 10,000 conversations a month
- · 14-day free trial
- · Every feature included
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureA chat assistant for your storefront. It answers from your own products and policies and shows the products it names. Shoppers get their order status with just the order number and email, no account needed. If you allow it, it cancels an unshipped order or changes its address after the shopper confirms.
Axyom reads your own products, pages and policies, then answers the questions your shoppers actually ask: does this fit, do you ship here, can I return it, where is my order. It replies in the shopper's own language, and it says when it does not know instead of inventing an answer. Order lookups use the shopper's own Shopify login, so nobody sees anyone else's order.
- Order status from the order number and email. No account or login needed.
- Cancels unshipped orders or changes the address, if you switch that on.
- Answer shoppers live from Slack, Discord or Telegram.
- Answers from your live catalog — products, variants, prices and stock
- Order status and tracking, answered for the shopper who asks
- Says when it doesn't know, instead of inventing an answer
- Replies in the shopper's own language — English, German, French, Italian
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | ||
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ||
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ||
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $19/month(ahead) | $29/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 4 | 3 |
Listing
| Measure | ||
|---|---|---|
| Shopify category rank | Not enough data | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Oct 29, 2026 | Nov 2, 2026 |
| Languages | 1 | 1 |
| Developer | 7x24hrs | axyom AI |
FAQ
7x24hrs AI Support and Axyom AI: common questions
- Is 7x24hrs AI Support or Axyom AI cheaper?
- Only 7x24hrs AI Support lists a free plan. Paid plans start at $19/month for 7x24hrs AI Support and $29/month for Axyom AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- 7x24hrs AI Support lists 3 the others don’t mention, such as Chat buttons, Live chat, Quick replies. Axyom AI lists 1 the others don’t mention, such as Chat window. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 31, 2026 for 7x24hrs AI Support, Nov 2, 2026 for Axyom AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 31, 2026 for 7x24hrs AI Support, Nov 2, 2026 for Axyom AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.