3Chat.ai: AI Customer Agent vs Mindchat CRM Connector

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 30, 2026 for 3Chat.ai, Mar 4, 2026 for Mindchat CRM Connector.

The short answer

  • Mindchat CRM Connector lists 7 features 3Chat.ai’s listing doesn’t mention, including Agent analytics, Cart recovery, Chat assignment.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Chat
  • Chat
Languages
  • English
  • Chinese (Simplified)
  • English
Launched
Apr 1, 2026
Mar 4, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
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Top countries
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Free options
Free planFree trial
Free planFree trial
Monthly range
From $99 to $1,999/month
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Plans
Starter$99/month
  • · 10 Knowledge Units
  • · 4,000 Message Credits
  • · 5 AI Skills
  • · MCP Integration
  • · Shopify/Facebook/Instagram
Growth$299/month
15-day free trial
  • · 12,000 Message Credits
  • · 50 Knowledge Units
  • · Email
  • · Unlimited Skills
  • · WhatsApp/Tiktok
Pro$499/month
  • · 1-year Data Retention
  • · 20,000 Message Credits
  • · 500 Knowledge Units
  • · Brand
  • · Granular AI Control
  • · Tiktok
Business$1,999/month
  • · 100,000 Message Credits
  • · 5,000 Knowledge Units
  • · Data Top-ups
  • · IM Group Support
  • · Onboarding Package
  • · Unlimited Data Retention
Free
Coverage
13 of 20 features65%
14 of 20 features70%
Unique strengths
  • FAQs
  • Multi-language
  • Quick replies
  • Upsell
  • +2 more
  • Agent analytics
  • Cart recovery
  • Chat assignment
  • Order updates
  • +3 more
Chat
65%13/20
70%14/20
Automated responses
71%5/7
57%4/7
Customization
60%3/5
80%4/5
Real-time messaging
63%5/8
75%6/8
677onlybothonly
3Chat.aiMindchat CRM Connector20 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

3Chat.ai is an AI customer agent for businesses that sell and serve through social and messaging channels. It turns storefront inquiries and social DMs into sales opportunities across WhatsApp, Instagram, Messenger, TikTok, email, and Shopify storefront chat. The agent understands intent, handles objections, recommends products, follows up with hesitant shoppers, and hands off complex cases to human agents.

Customers reach out through multiple channels, and support teams often lack the context needed to help them quickly. MindChat brings all your customer conversations into a single inbox while automatically syncing order and customer data from your store. When a customer asks about their purchase, your team sees the relevant order details alongside the conversation.

Key points
  • 能动性AI智能体:以规定的业务目标自主工作,可推理,可决策
  • 全面支持MCP:在实际业务场景内,根据客户需求调用第三方系统,扩展能力边界
  • 全渠道私域覆盖:微信、抖音、WhatsApp、TikTok、亚马逊、Facebook、Ins,一键部署,让AI客服智能体,在与客户的任何触点实现营销转化
  • Unified Inbox with Whatsapp, Facebook, Instagram and Tiktok chat
  • Order and Customer Sync
  • AI Assistant with Human Handover
  • WhatsApp Campaigns and Notifications
Screenshots
2. 上传智能体所需的知识库文档
5.设置智能体外观&语言4. 部署到所需要支持的渠道1. 登陆后,根据指导链接配置智能体
Stay with your customers 24/7 with chatbots
Scale your business with Mindchat AIAssign tickets to available agentsLet AI handle volume so your team handle the value

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

Measure3Chat.aiMindchat CRM Connector
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

Measure3Chat.aiMindchat CRM Connector
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

Measure3Chat.aiMindchat CRM Connector
Free planNot listedNot listed
Lowest paid monthly plan$99/monthNo monthly plan listed
Longest free trial15 daysNot listed
Plans listed4Not published

Listing

Measure3Chat.aiMindchat CRM Connector
Shopify category rank#882in Chat#224(ahead)in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedApr 1, 2026Mar 4, 2026
Languages2English, Chinese (Simplified)1English
DeveloperNEW CORE TECH CO,. PTE. LTD.MindChat

FAQ

3Chat.ai and Mindchat CRM Connector: common questions

What features does each app list that the other doesn’t?
3Chat.ai lists 6 the others don’t mention, such as FAQs, Multi-language, Quick replies, Upsell. Mindchat CRM Connector lists 7 the others don’t mention, such as Agent analytics, Cart recovery, Chat assignment, Order updates. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 30, 2026 for 3Chat.ai, Mar 4, 2026 for Mindchat CRM Connector; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 30, 2026 for 3Chat.ai, Mar 4, 2026 for Mindchat CRM Connector. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.