24Seven AI vs Soravox ‑ AI Phone Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Mar 27, 2026 for 24Seven AI, Oct 14, 2026 for Soravox.
The short answer
Head to head
Free integration
Pro
- · 2,500 min included (~1,250 calls)
- · Analytics dashboard
- · Everything in Starter, plus:
- · Priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureConnect your store to our 24/7 AI-powered customer care assistant. This app handles customer inquiries automatically, from order questions to returns, using cutting-edge AI. Setup is simple—just install the app and link your shop domain. No coding needed. Your customers get instant, reliable answers anytime, day or night. Save hours of manual work and improve satisfaction.
Every day your team fields phone calls that eat real time: returns, exchanges, address changes, and product questions. SoraVox is a 24/7 AI voice agent that answers those calls and connects directly to your Shopify store. It processes returns, checks order status, and answers product questions in real time, cutting your support costs.
- Fully automated customer service
- Simple to use
- Easy to setup
- Answers calls 24/7. Handles order tracking, returns, and product questions.
- Connects to your Shopify store, pulls live order, product, and policy data.
- Smart escalation, transfers complex calls to your team with full context.
- Set up in 5 minutes. Connects to your Shopify store with one click.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  24Seven AI |  Soravox |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | 24Seven AI | Soravox |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | 24Seven AI | Soravox |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $29.99/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | 1 | 1 |
Listing
| Measure | 24Seven AI | Soravox |
|---|---|---|
| Shopify category rank | Not enough data | #129 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 8, 2025 | Jun 3, 2026 |
| Languages | 2 | 1 |
| Developer | BRM AGENCY LLC | DSE Group |
FAQ
24Seven AI and Soravox: common questions
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Mar 27, 2026 for 24Seven AI, Oct 14, 2026 for Soravox; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Mar 27, 2026 for 24Seven AI, Oct 14, 2026 for Soravox. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.