17TRACK Order Tracking vs TrackX‑Order Track and Upsell
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for 17TRACK Order Tracking, Oct 13, 2026 for TrackX‑Order Track and Upsell.
The short answer
- On the Shopify App Store: 17TRACK Order Tracking 4.9 from 4,592 reviews and TrackX‑Order Track and Upsell 5.0 from 1 reviews.
- Both list a free plan. Paid plans start at $9/month for 17TRACK Order Tracking and $7/month for TrackX‑Order Track and Upsell.
- 17TRACK Order Tracking lists 14 features TrackX‑Order Track and Upsell’s listing doesn’t mention, including API, Branded tracking page, Carrier masking.
Head to head
A must-have order tracking app 200 free quotas per month
- United States
- Hong Kong
- China
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 50 shipments per month
- · Access 3,300+ carriers
- · Branded tracking page
- · Custom shipment alert
- · Dropshipping mode
- · PayPal integration
Basic
- · 200 shipments per month
- · Basic analytics
- · Customize tracking page
- · Email notifications
- · Shopify shipping status and emails
- · Tracking number redirection
Pro
- · 1000 shipments per month
- · Estimated Delivery Date (EDD)
- · Multilingual email notification
- · Multilingual tracking pages
- · Remove 17TRACK branding
- · Seller notifications
Premium
- · 2000 shipments per month
- · Customize email triggers
- · Exception orders analysis
- · On-time delivery analysis
- · Split order email notifications
- · Transit time analysis
Entry
- · 1400+ Courier Integrations
- · 20 Orders/month
- · Customer Accounts Integration
- · Customizable Tracking Page
- · Estimate Delivery Date on Product Page
Essential Plan
- · 200 Orders/month
- · Auto-Language Translation
- · Everything in Entry Plan+
- · Multiple Portal Layouts
- · Pre-Purchase EDD
- · Shipping Notification
Custom Plan
- · 1000 Orders/month
- · Custom Feature Integration
- · Everything in Essential Plan+
- · Remove Watermark
- · White-Labelled Tracking Portal
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAutomate tracking and shipping notifications to lower support costs and retain revenue. 17TRACK provides a branded, multilanguage tracking page with EDD to manage customer expectations. Boost sales through smart product recommendations and timely notifications. Protect your brand by hiding Chinese origin info in one click—a must-have for dropshipping.
TrackX is a user-friendly order tracking app that eases customer anxiety and reduces support inquiries. Keep your customers informed with customizable email notifications at every stage of their order journey. Choose from multiple tracking portal themes to match your brand's style. Increase sales by offering cross-sells and upsells directly on the tracking page. Need specific features?
- Global Tracking. Track your international & domestic packages together.
- Customized tracking page. Let buyers lookup orders on your site.
- Triggered Email. Let customers know as soon as their order status changes.
- Buyer Protection. Allow customers to protect orders against loss, damage, delay.
- Track orders in one go to avoid WISMO tickets
- Customized Branded Page for order tracking
- Regular Email Updates to reduce customer anxiety
- Cross-sell and up-sell your products in the order tracking window
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  17TRACK Order Tracking |  TrackX‑Order Track and Upsell |
|---|---|---|
| Detected stores | 17,700 | Not published |
| Net store change, 28 days | +125 | 0 |
| Stores added, 28 days | 291 | Not enough data |
| Big-brand share | 8% | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Not published |
| Top store countries | United States, Hong Kong, China | Not published |
Reviews
| Measure | 17TRACK Order Tracking | TrackX‑Order Track and Upsell |
|---|---|---|
| App Store rating | 4.9 ★ | 5.0 ★(ahead) |
| App Store reviews | 4,592(ahead) | 1 |
| New reviews, 28 days | 125 | Not enough data |
| Reviewers a year or more in | 5% | Not enough data |
Pricing
| Measure | 17TRACK Order Tracking | TrackX‑Order Track and Upsell |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9/month | $7/month(ahead) |
| Longest free trial | Not listed | 7 days |
| Plans listed | 4 | 3 |
Listing
| Measure | 17TRACK Order Tracking | TrackX‑Order Track and Upsell |
|---|---|---|
| Shopify category rank | #2 | Not enough data |
| Shopify App Charts | #38 on the Shoplist 100 | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jan 4, 2021 | Oct 14, 2024 |
| Languages | 9 | 6 |
| Developer | 17TRACK | Xpany Softwares LLP |
FAQ
17TRACK Order Tracking and TrackX‑Order Track and Upsell: common questions
- Is 17TRACK Order Tracking or TrackX‑Order Track and Upsell cheaper?
- Both list a free plan. Paid plans start at $9/month for 17TRACK Order Tracking and $7/month for TrackX‑Order Track and Upsell. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, 17TRACK Order Tracking or TrackX‑Order Track and Upsell?
- On the Shopify App Store: 17TRACK Order Tracking 4.9 from 4,592 reviews and TrackX‑Order Track and Upsell 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- 17TRACK Order Tracking lists 14 the others don’t mention, such as API, Branded tracking page, Carrier masking, Carrier selection. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for 17TRACK Order Tracking, Oct 13, 2026 for TrackX‑Order Track and Upsell; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for 17TRACK Order Tracking, Oct 13, 2026 for TrackX‑Order Track and Upsell. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.