17TRACK Order Tracking vs Smart Tracking AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for 17TRACK Order Tracking, Oct 14, 2026 for Smart Tracking AI.
The short answer
- Only 17TRACK Order Tracking lists a free plan. Paid plans start at $9/month for 17TRACK Order Tracking and $9.90/month for Smart Tracking AI.
- 17TRACK Order Tracking lists 24 features Smart Tracking AI’s listing doesn’t mention, including Analytics, API, Automations.
Head to head
A must-have order tracking app 200 free quotas per month
- United States
- Hong Kong
- China
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 50 shipments per month
- · Access 3,300+ carriers
- · Branded tracking page
- · Custom shipment alert
- · Dropshipping mode
- · PayPal integration
Basic
- · 200 shipments per month
- · Basic analytics
- · Customize tracking page
- · Email notifications
- · Shopify shipping status and emails
- · Tracking number redirection
Pro
- · 1000 shipments per month
- · Estimated Delivery Date (EDD)
- · Multilingual email notification
- · Multilingual tracking pages
- · Remove 17TRACK branding
- · Seller notifications
Premium
- · 2000 shipments per month
- · Customize email triggers
- · Exception orders analysis
- · On-time delivery analysis
- · Split order email notifications
- · Transit time analysis
basic
- · $1 = 100 points. Minimum top-up: $5.
- · In-app point recharges anytime.
- · Top-up points never expire.
Professional
- · 1,200 points every 30 days.
- · Includes 300 trial points.
- · Pts roll over for up to 2400pts balance.
- · Top-up points never expire.
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAutomate tracking and shipping notifications to lower support costs and retain revenue. 17TRACK provides a branded, multilanguage tracking page with EDD to manage customer expectations. Boost sales through smart product recommendations and timely notifications. Protect your brand by hiding Chinese origin info in one click—a must-have for dropshipping.
Smart Tracking AI helps merchants offer a self-service order tracking page and AI-assisted delivery support. Buyers can search shipment status by order information or tracking number, while the app checks store order ownership, caches repeated lookups, and helps reduce repetitive “Where is my order?” support requests.
- Global Tracking. Track your international & domestic packages together.
- Customized tracking page. Let buyers lookup orders on your site.
- Triggered Email. Let customers know as soon as their order status changes.
- Buyer Protection. Allow customers to protect orders against loss, damage, delay.
- Real-time shipment tracking for customers.
- Reduce support tickets with self-service lookup.
- AI assistant answers delivery questions.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  17TRACK Order Tracking |  Smart Tracking AI |
|---|---|---|
| Detected stores | 17,659 | Not published |
| Net store change, 28 days | +125 | 0 |
| Stores added, 28 days | 291 | Not enough data |
| Big-brand share | 8% | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Not published |
| Top store countries | United States, Hong Kong, China | Not published |
Reviews
| Measure | 17TRACK Order Tracking | Smart Tracking AI |
|---|---|---|
| App Store rating | 4.9 ★ | Not published |
| App Store reviews | 4,592 | Not published |
| New reviews, 28 days | 125 | Not enough data |
| Reviewers a year or more in | 5% | Not enough data |
Pricing
| Measure | 17TRACK Order Tracking | Smart Tracking AI |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $9/month(ahead) | $9.90/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | 4 | 2 |
Listing
| Measure | 17TRACK Order Tracking | Smart Tracking AI |
|---|---|---|
| Shopify category rank | #2(ahead) | #330 |
| Shopify App Charts | #38 on the Shoplist 100 | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jan 4, 2021 | Jun 19, 2026 |
| Languages | 9 | 5 |
| Developer | 17TRACK | YUNZHI TRADE CO., LIMITED |
FAQ
17TRACK Order Tracking and Smart Tracking AI: common questions
- Is 17TRACK Order Tracking or Smart Tracking AI cheaper?
- Only 17TRACK Order Tracking lists a free plan. Paid plans start at $9/month for 17TRACK Order Tracking and $9.90/month for Smart Tracking AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- 17TRACK Order Tracking lists 24 the others don’t mention, such as Analytics, API, Automations, Branded tracking page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for 17TRACK Order Tracking, Oct 14, 2026 for Smart Tracking AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for 17TRACK Order Tracking, Oct 14, 2026 for Smart Tracking AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.