17TRACK Order Tracking vs Ordertracker ‑ Order tracking
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for 17TRACK Order Tracking, Nov 7, 2026 for Ordertracker.
The short answer
- On the Shopify App Store: 17TRACK Order Tracking 4.9 from 4,592 reviews and Ordertracker 4.3 from 62 reviews.
- Both list a free plan. Paid plans start at $9/month for 17TRACK Order Tracking and $9/month for Ordertracker.
- 17TRACK Order Tracking lists 11 features Ordertracker’s listing doesn’t mention, including Branded tracking page, Carrier selection, Delivery date.
Head to head
A must-have order tracking app 200 free quotas per month
- United States
- Hong Kong
- China
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 50 shipments per month
- · Access 3,300+ carriers
- · Branded tracking page
- · Custom shipment alert
- · Dropshipping mode
- · PayPal integration
Basic
- · 200 shipments per month
- · Basic analytics
- · Customize tracking page
- · Email notifications
- · Shopify shipping status and emails
- · Tracking number redirection
Pro
- · 1000 shipments per month
- · Estimated Delivery Date (EDD)
- · Multilingual email notification
- · Multilingual tracking pages
- · Remove 17TRACK branding
- · Seller notifications
Premium
- · 2000 shipments per month
- · Customize email triggers
- · Exception orders analysis
- · On-time delivery analysis
- · Split order email notifications
- · Transit time analysis
Free
- · 1,200+ carriers supported worldwide
- · 25 orders per month
- · Automated email notifications
- · Automatic tracking history translation
- · Chinese carriers masked
- · Delivery analytics and incident reports
Essential
- · 250 orders tracked per month
Pro
- · 1000 orders per month
Business
- · 5000 orders per month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAutomate tracking and shipping notifications to lower support costs and retain revenue. 17TRACK provides a branded, multilanguage tracking page with EDD to manage customer expectations. Boost sales through smart product recommendations and timely notifications. Protect your brand by hiding Chinese origin info in one click—a must-have for dropshipping.
Ordertracker adds a branded, customizable tracking page to your store, where customers look up their order and see the estimated delivery date (EDD). Real-time tracking covers 3,500+ carriers. AI turns carrier updates into clear sentences in each customer's language, on a multilingual page in 20 languages. Shipping notification emails head off "where is my order" requests.
- Global Tracking. Track your international & domestic packages together.
- Customized tracking page. Let buyers lookup orders on your site.
- Triggered Email. Let customers know as soon as their order status changes.
- Buyer Protection. Allow customers to protect orders against loss, damage, delay.
- Order tracking page, track order button, order lookup and status notifications.
- Automatic order status masking when customers track parcel from China.
- Track your order from over 1200 couriers supporting track and trace
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  17TRACK Order Tracking |  Ordertracker |
|---|---|---|
| Detected stores | 17,398 | Not published |
| Net store change, 28 days | +129 | 0 |
| Stores added, 28 days | 300 | Not enough data |
| Big-brand share | 8% | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Not published |
| Top store countries | United States, Hong Kong, China | Not published |
Reviews
| Measure | 17TRACK Order Tracking | Ordertracker |
|---|---|---|
| App Store rating | 4.9 ★(ahead) | 4.3 ★ |
| App Store reviews | 4,592(ahead) | 62 |
| New reviews, 28 days | 127(ahead) | 5 |
| Reviewers a year or more in | 5% | Not enough data |
Pricing
| Measure | 17TRACK Order Tracking | Ordertracker |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9/month | $9/month |
| Longest free trial | Not listed | 2 days |
| Plans listed | 4 | 4 |
Listing
| Measure | 17TRACK Order Tracking | Ordertracker |
|---|---|---|
| Shopify category rank | #2(ahead) | #25 |
| Shopify App Charts | #46 on the Shoplist 100 | Not on this week’s charts |
| Built for Shopify | No | Yes |
| Launched | Jan 4, 2021 | Sep 13, 2022 |
| Languages | 9 | 12 |
| Developer | 17TRACK | VNA DIGITAL LTD |
FAQ
17TRACK Order Tracking and Ordertracker: common questions
- Is 17TRACK Order Tracking or Ordertracker cheaper?
- Both list a free plan. Paid plans start at $9/month for 17TRACK Order Tracking and $9/month for Ordertracker. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, 17TRACK Order Tracking or Ordertracker?
- On the Shopify App Store: 17TRACK Order Tracking 4.9 from 4,592 reviews and Ordertracker 4.3 from 62 reviews.
- What features does each app list that the other doesn’t?
- 17TRACK Order Tracking lists 11 the others don’t mention, such as Branded tracking page, Carrier selection, Delivery date, Email notifications. Ordertracker lists 1 the others don’t mention, such as SMS. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for 17TRACK Order Tracking, Nov 7, 2026 for Ordertracker; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for 17TRACK Order Tracking, Nov 7, 2026 for Ordertracker. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.