17TRACK Order Tracking vs iTrack ‑ Order Tracking
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 10, 2026 for 17TRACK Order Tracking, Oct 13, 2026 for iTrack.
The short answer
- On the Shopify App Store: 17TRACK Order Tracking 4.9 from 4,594 reviews and iTrack 4.0 from 5 reviews.
- Only 17TRACK Order Tracking lists a free plan. Paid plans start at $9/month for 17TRACK Order Tracking and $6/month for iTrack.
- 17TRACK Order Tracking lists 21 features iTrack’s listing doesn’t mention, including Analytics, API, Automations.
Head to head
A must-have order tracking app 200 free quotas per month
- United States
- Hong Kong
- China
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 50 shipments per month
- · Access 3,300+ carriers
- · Branded tracking page
- · Custom shipment alert
- · Dropshipping mode
- · PayPal integration
Basic
- · 200 shipments per month
- · Basic analytics
- · Customize tracking page
- · Email notifications
- · Shopify shipping status and emails
- · Tracking number redirection
Pro
- · 1000 shipments per month
- · Estimated Delivery Date (EDD)
- · Multilingual email notification
- · Multilingual tracking pages
- · Remove 17TRACK branding
- · Seller notifications
Premium
- · 2000 shipments per month
- · Customize email triggers
- · Exception orders analysis
- · On-time delivery analysis
- · Split order email notifications
- · Transit time analysis
Standard
- · 24/7 live chat support
- · Order lookup by email or order number
- · Unlimited page views
- · Works with any theme, no coding
- · Branded order tracking page
- · Estimated delivery dates
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAutomate tracking and shipping notifications to lower support costs and retain revenue. 17TRACK provides a branded, multilanguage tracking page with EDD to manage customer expectations. Boost sales through smart product recommendations and timely notifications. Protect your brand by hiding Chinese origin info in one click—a must-have for dropshipping.
Generate & custom a tracking page in your image. Dropshipping is sometimes complicated due to the delivery time, reassure your customers and get less after sell service by choosing the shipping time you want to show. More than 17 track order available. Fully customize your lookup page and your delivery page. Tracking genie your order.
- Global Tracking. Track your international & domestic packages together.
- Customized tracking page. Let buyers lookup orders on your site.
- Triggered Email. Let customers know as soon as their order status changes.
- Buyer Protection. Allow customers to protect orders against loss, damage, delay.
- Offer fake tracking times to your customers using tracking of your choice.
- Saves a lot of time and minimize the need for customer support inquiries.
- Perfect for slow delivery time. Designed for dropshipping, no chinese origins.
- Custom order tracking & solve after-sales questions about delivery times.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  17TRACK Order Tracking |  iTrack |
|---|---|---|
| Detected stores | 18,604 | Not published |
| Net store change, 28 days | +139 | 0 |
| Stores added, 28 days | 295 | Not enough data |
| Big-brand share | 8% | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Not published |
| Top store countries | United States, Hong Kong, China | Not published |
Reviews
| Measure | 17TRACK Order Tracking | iTrack |
|---|---|---|
| App Store rating | 4.9 ★(ahead) | 4.0 ★ |
| App Store reviews | 4,594(ahead) | 5 |
| New reviews, 28 days | 119(ahead) | 0 |
| Reviewers a year or more in | 5% | Not enough data |
Pricing
| Measure | 17TRACK Order Tracking | iTrack |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $9/month | $6/month(ahead) |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 1 |
Listing
| Measure | 17TRACK Order Tracking | iTrack |
|---|---|---|
| Shopify category rank | #2(ahead) | #121 |
| Shopify App Charts | #38 on the Shoplist 100 | #2 on Pricing moves in Order tracking |
| Built for Shopify | No | No |
| Launched | Jan 4, 2021 | May 30, 2023 |
| Languages | 9 | 1 |
| Developer | 17TRACK | CScorp LLC |
FAQ
17TRACK Order Tracking and iTrack: common questions
- Is 17TRACK Order Tracking or iTrack cheaper?
- Only 17TRACK Order Tracking lists a free plan. Paid plans start at $9/month for 17TRACK Order Tracking and $6/month for iTrack. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, 17TRACK Order Tracking or iTrack?
- On the Shopify App Store: 17TRACK Order Tracking 4.9 from 4,594 reviews and iTrack 4.0 from 5 reviews.
- What features does each app list that the other doesn’t?
- 17TRACK Order Tracking lists 21 the others don’t mention, such as Analytics, API, Automations, Branded tracking page. iTrack lists 4 the others don’t mention, such as Custom messages, Date picker, Order tracking, Tracking pages. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 10, 2026 for 17TRACK Order Tracking, Oct 13, 2026 for iTrack; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 10, 2026 for 17TRACK Order Tracking, Oct 13, 2026 for iTrack. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.