11xsales AI Chatbot Live Chat vs Quicktalk
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 7, 2026 for 11xsales AI Chatbot Live Chat, Oct 16, 2026 for Quicktalk.
The short answer
- Both list a free plan. Paid plans start at $79/month for 11xsales AI Chatbot Live Chat and $30/month for Quicktalk.
- 11xsales AI Chatbot Live Chat lists 6 features Quicktalk’s listing doesn’t mention, including Chat assignment, Chat window, Discounts.
Head to head
Free
- · 1 store and 1 team seat
- · 50 AI replies a month
- · 500 knowledge pages
- · No card needed
Starter
- · 1 store and 3 team seats
- · 1,000 AI replies a month
- · Corrections to train answers
- · Daily store re-scans
- · PDFs and documents
Growth
- · 2 stores and 10 team seats
- · 4,000 AI replies a month
- · AI-offered discounts
- · No 11xsales.ai branding
- · Product-page widget and AI search bar
Scale
- · 5 stores and unlimited team seats
- · 8,000 AI replies a month
- · Expert AI model
- · Git and database sources
- · Priority support
Free
- · 10 inbound call minutes
- · 30 AI conversations (text and voice)
- · Community support
- · Human handoff portal
- · More plans available in the app
- · Website, web chat and app
Basic
- · 200 AI conversations (text and voice)
- · Community support
- · Human handoff portal
- · More plans available in the app
- · Website, web chat and app
- · WhatsApp, Instagram, Facebook Messenger
Intermediate
- · 100 inbound call minutes
- · 500 AI conversations per month
- · Human handoff portal
- · Standard support
- · Text and voice messages
- · Website, web chat and app
Professional
- · 4,000 AI conversations per month
- · Human handoff portal
- · Priority support
- · Text and voice messages
- · Website, web chat and app
- · WhatsApp, Instagram and Messenger
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every feature11xsales adds an AI sales assistant to your store. It reads your products, variants, stock levels, pages and policies, then answers shoppers in the chat: sizing, shipping, returns and product comparisons. It recommends products from your catalog, builds a cart in the chat and sends the shopper to your Shopify checkout. It looks up an order's status when the shopper gives the order number and checkout email.
Quicktalk adds a multilingual AI agent to your store that answers questions, recommends products, checks stock, and adds items to the cart inside the chat. Train it on your PDFs, images, website pages, and text. Shoppers can reach you by text, voice notes, or voice calls on your website, WhatsApp, Messenger, and Instagram. Choose AI only, human only, or both, with handoff to your team when needed.
- Answers from your own products, stock levels and store policies
- Product cards and add to cart in the chat, then Shopify checkout
- Order status lookups with the order number and checkout email
- Hands chats to your team with the full conversation when needed
- AI answers product questions and checks live inventory 24/7.
- Builds a cart and shares the checkout link inside the chat.
- Accept text, and voice messages from shoppers.
- Hand off to your team in the QuickTalk agent portal when needed.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Quicktalk | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Quicktalk | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Quicktalk | |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $79/month | $30/month(ahead) |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | Quicktalk | |
|---|---|---|
| Shopify category rank | Not enough data | #626 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 6, 2026 | May 22, 2026 |
| Languages | 1 | 1 |
| Developer | 11xsales | Najoomi |
FAQ
11xsales AI Chatbot Live Chat and Quicktalk: common questions
- Is 11xsales AI Chatbot Live Chat or Quicktalk cheaper?
- Both list a free plan. Paid plans start at $79/month for 11xsales AI Chatbot Live Chat and $30/month for Quicktalk. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- 11xsales AI Chatbot Live Chat lists 6 the others don’t mention, such as Chat assignment, Chat window, Discounts, File upload. Quicktalk lists 3 the others don’t mention, such as Greetings, Voice support, Welcome messages. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026 for 11xsales AI Chatbot Live Chat, Oct 16, 2026 for Quicktalk; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 7, 2026 for 11xsales AI Chatbot Live Chat, Oct 16, 2026 for Quicktalk. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.