Conversagent AI Support & Chat vs SmartBot: Leading AI Chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026.
The short answer
- SmartBot is detected on 13× as many Shopify stores as Conversagent AI Support & Chat: 1,357 vs 104 as of Nov 8, 2026.
- On the Shopify App Store: Conversagent AI Support & Chat 4.9 from 38 reviews and SmartBot 4.7 from 457 reviews.
- Only SmartBot lists a free plan. Paid plans start at $19/month for Conversagent AI Support & Chat and $30/month for SmartBot.
- Conversagent AI Support & Chat lists 9 features SmartBot’s listing doesn’t mention, including Cart upsell, Chat assignment, Conversion rates.
Head to head
- United States
- Australia
- Sweden
- United States
- United Kingdom
- Germany
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · 100 conversations/month
- · AI Insights - Monitoring & reporting
- · AI knowledge editor
- · Visual chatbot branding editor
Grow
- · 500 conversations/month
- · All features listed in Starter
- · Custom AI instructions
- · Remove Conversagent watermark
Pro
- · 5000 conversations/month
- · All features listed in Growth
Free
- · 300 AI chats (lifetime)
- · 7-day Growth trial included
- · Supports up to 50 products
Starter
- · Custom knowledge base
- · Learns FAQs & Policies
- · Supports up to 500 products
- · Unlimited AI chats
- · WhatsApp live agent handoff
Growth
- · AI email reply & Product highlights
- · Learns from Blogs & Files
- · Real-time sales pop-ups
- · Smart AI sales follow-up
- · Supports up to 3,000 products
Pro
- · AI-optimized product data
- · Advanced AI chat automation
- · High concurrency support
- · Priority customer support
- · Superior AI performance
- · Support headless storefronts
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureConversagent is an AI-powered chatbot designed to boost sales and support. Acting as your store's 24/7 concierge, it engages shoppers with intelligent, human-like conversations that reflect your brand voice. Built by AI and chatbot experts, it learns from your store to personalize each interaction: answering questions, recommending products, and converting leads even when your team is offline.
SmartBot is more than just an AI chatbot — it’s your AI sales and support agent for growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence.
- GPT-4 Powered Conversations: Engage with natural, human-like dialogue 24/7.
- Plug & Play Simplicity: Start in minutes—no coding or external setup required.
- Customizable & Brand-Aware: Align AI with your brand’s voice and tone easily.
- Multi-Language Support: Connect with customers worldwide in their language.
- The AI chatbot and live chat solution natively built and integrated for Shopify.
- Customer support with AI chatbots that learn and adapt to your products.
- Engage more customers and drive conversions with AI chat invitations.
- Boost sales with AI-powered recommendations and order tracking.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Conversagent AI Support & Chat |  SmartBot |
|---|---|---|
| Detected stores | 104 | 1,357(ahead) |
| Net store change, 28 days | 0 | −2 |
| Stores added, 28 days | 2 | 16(ahead) |
| Big-brand share | Not enough data | 8% |
| Top store categories | Health & Beauty, Apparel & Accessories, Home & Garden | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | United States, Australia, Sweden | United States, United Kingdom, Germany |
Reviews
| Measure | Conversagent AI Support & Chat | SmartBot |
|---|---|---|
| App Store rating | 4.9 ★(ahead) | 4.7 ★ |
| App Store reviews | 38 | 457(ahead) |
| New reviews, 28 days | 0 | 0 |
| Reviewers a year or more in | Not enough data | 2% |
Pricing
| Measure | Conversagent AI Support & Chat | SmartBot |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $19/month(ahead) | $30/month |
| Longest free trial | 21 days | Not listed |
| Plans listed | 3 | 4 |
Listing
| Measure | Conversagent AI Support & Chat | SmartBot |
|---|---|---|
| Shopify category rank | #158 | #13(ahead) |
| Shopify App Charts | #10 on Featured by Shopify in Chat | #21 in Chat |
| Built for Shopify | Yes | Yes |
| Launched | Jul 7, 2023 | Aug 1, 2023 |
| Languages | 1 | 11 |
| Developer | Clevertar | BestChat |
FAQ
Conversagent AI Support & Chat and SmartBot: common questions
- Which is more popular, Conversagent AI Support & Chat or SmartBot?
- SmartBot is detected on 13× as many Shopify stores as Conversagent AI Support & Chat: 1,357 vs 104 as of Nov 8, 2026.
- Is Conversagent AI Support & Chat or SmartBot cheaper?
- Only SmartBot lists a free plan. Paid plans start at $19/month for Conversagent AI Support & Chat and $30/month for SmartBot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Conversagent AI Support & Chat or SmartBot?
- On the Shopify App Store: Conversagent AI Support & Chat 4.9 from 38 reviews and SmartBot 4.7 from 457 reviews.
- What features does each app list that the other doesn’t?
- Conversagent AI Support & Chat lists 9 the others don’t mention, such as Cart upsell, Chat assignment, Conversion rates, Cross-sell. SmartBot lists 1 the others don’t mention, such as Multi-currency. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.
Keep comparing
More matchups
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.