Captain Shipping Protection vs ShipGuard: Shipping Protection
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026.
The short answer
- Captain Shipping Protection is detected on 6.7× as many Shopify stores as ShipGuard: 931 vs 140 as of Nov 8, 2026.
- On the Shopify App Store: Captain Shipping Protection 4.9 from 314 reviews and ShipGuard 4.4 from 24 reviews.
- Paid plans start at $11/month for Captain Shipping Protection and $9.99/month for ShipGuard.
- ShipGuard lists 10 features Captain Shipping Protection’s listing doesn’t mention, including Announcement bar, Auto-handling, Claims dashboard.
Head to head
- United States
- Australia
- Netherlands
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Standard
- · 24/7 live chat support
- · Auto-translate for multi-language stores
- · Claim portal with email updates
- · Compatible with all store themes
- · Flexible dynamic pricing
- · Fully customizable cart widget
Plus
- · Auto-translate for multi-language stores
- · Claim portal with email updates
- · Customizable cart & checkout widgets
- · Dedicated account manager
- · Flexible dynamic pricing
- · For Shopify Plus only
Free
- · Auto-fulfillment for insurance product
- · Claim Management + Customer Claim Portal
- · Fixed, percentage & cart-value pricing
- · Fully customizable widget
- · Product exclusion
- · Unlimited Insurance orders
Standard
- · Auto-fulfillment for insurance product
- · Claim Management + Customer Claim Portal
- · Fixed, percentage & cart-value pricing
- · Fully customizable widget
- · Product exclusion
- · Translations
Plus
- · Auto-fulfillment for insurance product
- · Checkout Extension (Shopify Plus only)
- · Claim Management + Customer Claim Portal
- · Fixed, percentage & cart-value pricing
- · Fully customizable widget
- · Product exclusion + Upsell reminder
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCaptain Shipping Protection is a custom order protection solution built for Shopify. Keep package protection premium collections, increase order profits, customize your claims policy—no need for a third-party shipping insurance provider. (We are not an insurance firm and do NOT underwrite plans) Upsell digital products as shipping protection, and secured shipping cart checkout including subscription.
ShipGuard: Shipping Protection helps merchants secure shipments with own in-house customizable order protection against loss, damage, or theft. It simplifies claims management with automated tools for refunds, reshipments, and reorders. Merchants can define exclusions for specific products or variants and manage digital insurance fulfillment with flexible status options.
- Offset the cost of lost & damaged shipments with digital products cart upsell
- Offer shipping protection widget at checkout or via app blocks
- Keep all the shipping protection fees, and add profits when claims are low
- Route insurance protection fees back to you & increase your conversion rate
- Define customizable shipping protection fees at checkout for customers.
- Set exclusions for specific products or variants from the insurance widget.
- Fully integrated claims management system for seamless issue resolution.
- Digital insurance fulfillment with flexible status options after purchase.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Captain Shipping Protection |  ShipGuard |
|---|---|---|
| Detected stores | 931(ahead) | 140 |
| Net store change, 28 days | +9 | −2 |
| Stores added, 28 days | 36(ahead) | 4 |
| Big-brand share | 22% | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Health & Beauty | Apparel & Accessories, Vehicles & Parts, Health & Beauty |
| Top store countries | United States, Australia, Netherlands | United States, United Kingdom, Australia |
Reviews
| Measure | Captain Shipping Protection | ShipGuard |
|---|---|---|
| App Store rating | 4.9 ★(ahead) | 4.4 ★ |
| App Store reviews | 314(ahead) | 24 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 24% | Not enough data |
Pricing
| Measure | Captain Shipping Protection | ShipGuard |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $11/month | $9.99/month(ahead) |
| Longest free trial | 14 days | 7 days |
| Plans listed | 2 | 3 |
Listing
| Measure | Captain Shipping Protection | ShipGuard |
|---|---|---|
| Shopify category rank | #34 | #6 |
| Shopify App Charts | #13 on Featured by Shopify in Upsell and cross-sell | #9 in Warranties and insurance |
| Built for Shopify | Yes | Yes |
| Launched | Aug 4, 2022 | Dec 16, 2024 |
| Languages | 12 | 1 |
| Developer | Captain Insure | WeNexus |
FAQ
Captain Shipping Protection and ShipGuard: common questions
- Which is more popular, Captain Shipping Protection or ShipGuard?
- Captain Shipping Protection is detected on 6.7× as many Shopify stores as ShipGuard: 931 vs 140 as of Nov 8, 2026.
- Is Captain Shipping Protection or ShipGuard cheaper?
- Paid plans start at $11/month for Captain Shipping Protection and $9.99/month for ShipGuard. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Captain Shipping Protection or ShipGuard?
- On the Shopify App Store: Captain Shipping Protection 4.9 from 314 reviews and ShipGuard 4.4 from 24 reviews.
- What features does each app list that the other doesn’t?
- Captain Shipping Protection lists 6 the others don’t mention, such as Bundles, Free gifts, Free shipping, Frequently bought together. ShipGuard lists 10 the others don’t mention, such as Announcement bar, Auto-handling, Claims dashboard, Claims portal. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.
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How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.