Captain Shipping Protection vs Sam Shipping Protection Suite

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026.

The short answer

  • Captain Shipping Protection is detected on 4.9× as many Shopify stores as Sam Shipping Protection Suite: 957 vs 197 as of Nov 9, 2026.
  • On the Shopify App Store: Captain Shipping Protection 4.9 from 314 reviews and Sam Shipping Protection Suite 4.9 from 110 reviews.
  • Captain Shipping Protection lists 19 features Sam Shipping Protection Suite’s listing doesn’t mention, including Auto opt-in, Bundles, Checkout.

Head to head

Detected stores

Captain Shipping Protection: 957
Sam Shipping Protection Suite: 197

App Store reviews

Captain Shipping Protection: 314
Sam Shipping Protection Suite: 110

Stores added, 28 days

Captain Shipping Protection: 36
Sam Shipping Protection Suite: 18
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Warranties and insurance
  • Upsell and cross-sell
  • Warranties and insurance
  • Upsell and cross-sell
Languages
  • English
  • Chinese (Traditional)
  • Chinese (Simplified)
  • Japanese
  • +8 more
  • English
Launched
Aug 4, 2022
Feb 24, 2025
Built for Shopify
Built for Shopify
Built for Shopify
Reviews per month
3 last full month
5 last full month
Detected stores
957active installs
  • Angel Studios Gift Factory
  • HB Beauty Bar
  • Good Shirts
  • Ryderwear
  • Legend London
+952 more
197active installs
  • Uoozee official
  • Urban Contrive
  • Fradostore
  • K2 Industries
  • Dog Friendly Co.
+192 more
Most common store size
1,001-5,000 products20%
11-50 products18%
Top countries
  • United States39%
  • Australia9%
  • Netherlands6%
  • United States29%
  • Australia7%
  • Canada5%

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

02550NovJanMarMayJulSepOctCaptain Shipping Protection: 9 reviews in December 2025Captain Shipping Protection: 9 reviews in January 2026Captain Shipping Protection: 7 reviews in February 2026Captain Shipping Protection: 4 reviews in March 2026Captain Shipping Protection: 6 reviews in April 2026Captain Shipping Protection: 6 reviews in May 2026Captain Shipping Protection: 5 reviews in June 2026Captain Shipping Protection: 4 reviews in July 2026Captain Shipping Protection: 8 reviews in August 2026Captain Shipping Protection: 4 reviews in September 2026Captain Shipping Protection: 3 reviews in October 2026Sam Shipping Protection Suite: 26 reviews in November 2025Sam Shipping Protection Suite: 5 reviews in December 2025Sam Shipping Protection Suite: 7 reviews in January 2026Sam Shipping Protection Suite: 4 reviews in February 2026Sam Shipping Protection Suite: 5 reviews in March 2026Sam Shipping Protection Suite: 8 reviews in April 2026Sam Shipping Protection Suite: 6 reviews in May 2026Sam Shipping Protection Suite: 6 reviews in June 2026Sam Shipping Protection Suite: 2 reviews in July 2026Sam Shipping Protection Suite: 2 reviews in August 2026Sam Shipping Protection Suite: 8 reviews in September 2026Sam Shipping Protection Suite: 5 reviews in October 2026
Captain Shipping ProtectionSam Shipping Protection SuiteCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $11 to $49/month
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Plans
Standard$11/month
14-day free trial3.99% shipping protection fee
  • · 24/7 live chat support
  • · Auto-translate for multi-language stores
  • · Claim portal with email updates
  • · Compatible with all store themes
  • · Flexible dynamic pricing
  • · Fully customizable cart widget
Plus$49/month
14-day free trial3.99% shipping protection fee
  • · Auto-translate for multi-language stores
  • · Claim portal with email updates
  • · Customizable cart & checkout widgets
  • · Dedicated account manager
  • · Flexible dynamic pricing
  • · For Shopify Plus only
StarterFree
  • · 50 INSURANCE ORDERS / MONTH
  • · Analytics
  • · Cart + Thank You widgets
  • · Claim management & claim portal
  • · Fixed & Percentage plans
  • · Live chat support
Coverage
34 of 39 features87%
20 of 39 features51%
Unique strengths
  • Auto opt-in
  • Bundles
  • Checkout
  • Checkout upsell
  • +15 more
  • Claims dashboard
  • Claims portal
  • Email notifications
  • Request form
  • +1 more
Upsell and cross-sell
100%18/18
33%6/18
Analytics
100%4/4
25%1/4
Customization
100%7/7
57%4/7
Offers and recommendations
100%7/7
14%1/7
Warranties and insurance
76%16/21
67%14/21
Claims management
20%1/5
100%5/5
Coverage type
89%8/9
67%6/9
Opt-in experience
100%7/7
43%3/7
19155onlybothonly
Captain Shipping ProtectionSam Shipping Protection Suite39 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Captain Shipping Protection is a custom order protection solution built for Shopify. Keep package protection premium collections, increase order profits, customize your claims policy—no need for a third-party shipping insurance provider. (We are not an insurance firm and do NOT underwrite plans) Upsell digital products as shipping protection, and secured shipping cart checkout including subscription.

Sam lets you run your own shipping protection program, fully under your brand — no middlemen, no revenue sharing. Customers add protection at cart, checkout, or thank-you page for peace of mind against lost, damaged, or stolen orders, and extended warranties (product protection) on product pages. Full control over pricing, visibility, and claims, with automation built in. Multi-language and multi-currency supported.

Key points
  • Offset the cost of lost & damaged shipments with digital products cart upsell
  • Offer shipping protection widget at checkout or via app blocks
  • Keep all the shipping protection fees, and add profits when claims are low
  • Route insurance protection fees back to you & increase your conversion rate
  • Merchants can set insurance plans with fixed amounts or percentages.
  • Route insurance fees back to you and boost your conversion rate.
  • Customize the price and style of insurance you want
  • Customers can submit claims, and merchants view details with images and refund
Screenshots
Captain Insurance Overview
Captain Insurance Upsell Customer AssuranceCaptain Insurance Cart WidgetCaptain Insurance Checkout Upsell for Shopify Plus
Boost revenue and enhance user experience.
shipping insurance warranties protect protection upsellCustomers can submit claims, and merchants can view details withpersonalize the widget style you way

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureCaptain Shipping ProtectionSam Shipping Protection Suite
Detected stores957(ahead)as of Nov 9, 2026197as of Nov 9, 2026
Net store change, 28 days+9estimated+11estimated
Stores added, 28 days36(ahead)new and returning18new and returning
Big-brand share22%of stores of known sizeNot enough data
Top store categoriesApparel & Accessories, Home & Garden, Health & BeautyApparel & Accessories, Health & Beauty, Home & Garden
Top store countriesUnited States, Australia, NetherlandsUnited States, Australia, Canada

Reviews

MeasureCaptain Shipping ProtectionSam Shipping Protection Suite
App Store rating4.9 ★4.9 ★
App Store reviews314(ahead)110
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more in24%(ahead)0%

Pricing

MeasureCaptain Shipping ProtectionSam Shipping Protection Suite
Free planNot listedNot listed
Lowest paid monthly plan$11/monthNo monthly plan listed
Longest free trial14 daysNot listed
Plans listed21

Listing

MeasureCaptain Shipping ProtectionSam Shipping Protection Suite
Shopify category rank#34in Upsell and cross-sell#3in Warranties and insurance
Shopify App Charts#12 on Featured by Shopify in Upsell and cross-sell#6 in Warranties and insurance
Built for ShopifyYesYes
LaunchedAug 4, 2022Feb 24, 2025
Languages12English, Chinese (Traditional), Chinese (Simplified)1English
DeveloperCaptain InsureShopWil

Switching movement

3 stores dropped one and added the other in the last 180 days

See which stores dropped Captain Shipping Protection

FAQ

Captain Shipping Protection and Sam Shipping Protection Suite: common questions

Which is more popular, Captain Shipping Protection or Sam Shipping Protection Suite?
Captain Shipping Protection is detected on 4.9× as many Shopify stores as Sam Shipping Protection Suite: 957 vs 197 as of Nov 9, 2026.
Which has better reviews, Captain Shipping Protection or Sam Shipping Protection Suite?
On the Shopify App Store: Captain Shipping Protection 4.9 from 314 reviews and Sam Shipping Protection Suite 4.9 from 110 reviews.
What features does each app list that the other doesn’t?
Captain Shipping Protection lists 19 the others don’t mention, such as Auto opt-in, Bundles, Checkout, Checkout upsell. Sam Shipping Protection Suite lists 5 the others don’t mention, such as Claims dashboard, Claims portal, Email notifications, Request form. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Are stores switching between Captain Shipping Protection and Sam Shipping Protection Suite?
3 stores dropped one and added the other in the last 180 days. Which stores, and in which direction, is in Shoplist.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026; estimated figures are labeled.

Keep comparing

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.