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Charla Live Chat Shopify App: Reviews, Pricing & Alternatives

ChatBy Charla Live Chat5.0 (13 reviews)Updated October 13, 2026

Shoplist has not found Charla Live Chat on a storefront yet, so it tracks the app through its 13 public reviews and pricing instead. Storefront detections will appear here as soon as Sonar finds them.

Free plan available.

Key signals for Charla Live Chat

Rating
5.013 reviews
Pricing
Free planPaid from $12/month
Launched
Feb 8, 2023
Storefront installs
None foundAdmin-only and server-side apps rarely leave a storefront trace

Data checked October 27, 2026Listing checked todayHow Shoplist knows

Charla Live Chat reviews and rating

Rating
5.0
Reviews
13
Latest
Aug 25, 2025

Charla Live Chat pricing

Free Forever
  • Automated Chatflows and AI Chatbots
  • Includes 1 Agent
  • Includes 1 Site
  • Unlimited Conversations
Free
Starter
  • All Free Plan Features
  • Messenger/Instagram/WhatsApp Integration
  • Remove Charla Branding
  • Unlimited AI Conversations
$12/month

Charla Live Chat screenshots and video

About Charla Live Chat

Connect with your visitors instantly with our live chat software.

Charla is your all-in-one AI customer support app for Shopify—bringing live chat, smart AI chatbots, and full omnichannel messaging (WhatsApp, Instagram, and Messenger) into one simple inbox. Help customers instantly, automate common questions, and boost sales with 24/7 support powered by your own knowledge base and built-in help desk. Charla is easy to set up, comes with unlimited conversations, and is designed to help Shopify stores convert more while spending less time on support.

Listing highlights

  • Take the load off your agents with custom Chat flows.
  • Knowledge Base and Help Desk. Every tool you need to deliver the best support.
  • Chat on the Go. Native iOS and Android App to always be connected on the go
  • Multi-Site Support. Have one inbox for all your different stores.
  • Customer Feedback. Gain insights into what concerns or delights your customers.

Features

Customization

  • Agent avatar
  • Business hours
  • Chat buttons
  • Chat flows
  • Chat window
  • Color and font
  • Emojis and stickers
Show 2 more
  • Tagging
  • Welcome messages

Automated responses

  • FAQs
  • Greetings
  • Quick replies
  • Send transcript
  • Surveys

Real-time messaging

  • AI chatbots
  • Agent analytics
  • Behavior tracking
  • Callback
  • Customer insights
  • Email chat
  • Encryption
Show 5 more
  • File upload
  • Live chat
  • Multi-language
  • Push notifications
  • SMS

How Shoplist knows

Every number on this page comes from public storefront scans and the public Shopify App Store listing. If Shoplist shows Charla Live Chat on a store, it is there.

Read the data methodology
  • Counts are based on Shoplist's latest available public crawl signal dated October 13, 2026.
  • Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.
  • Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.
  • Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.

Questions about Charla Live Chat

Why might Shoplist not show detected stores for Charla Live Chat?
Some Shopify apps are admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.
Does no public detection mean Charla Live Chat has no users?
No. It only means Shoplist has not found reliable public storefront evidence for Charla Live Chat. reviews, pricing, and developer data can still be useful signals.
Can I monitor future public detections?
Yes. Shoplist can monitor Charla Live Chat for future public storefront detections and listing movement.

Keep exploring

Keep watching Charla Live Chat.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.

Track this appSee pricingFree plan available.