Detected Feb 19, 2026
Developer name changed +4 more
Developer name changed
ChannelReply
Media gallery updated
10 added — “Shopify messaging in Zendesk with ChannelReply”
Merchant sentiment summary updated
Removed
+2 more changes in this update
ChannelReply Shopify App: Reviews, Pricing & Storefront Detection Notes
Shoplist has not found reliable public storefront evidence for ChannelReply. Track reviews, pricing, listing changes, and developer context and first public
Shoplist public signals
What is visible for ChannelReply right now
Signal date February 19, 2026
Monitoring status
Storefront detection limited
Tracking non-storefront public signals
As of Feb 19, 2026
Reviews
3 public reviews
5.0 average rating
As of Nov 22, 2023
Momentum
1 No signal
Install trend held steady over the last 28 days
As of Jun 13, 2026
Latest review
November 22, 2023
As of Nov 22, 2023
No signal0% confidence
1 momentum score
Install trend held steady over the latest 28-day window.
Updated Jun 13, 2026
Momentum inputs
28d installs
0
Prev. 28d
0
New 28d
0
30d reviews
0
Installs
0
Growth
50
Adoption
0
Reviews
0
Fit
57
Quick answer
Shoplist has not found reliable public storefront evidence for ChannelReply. This may happen when an app is admin-only, server-side, or not visibly embedded on storefronts. Shoplist still tracks reviews, pricing, listing changes, developer data, related apps.
Reviews and velocity
Public review signals
Rating
5.0
Reviews
3
Latest
Nov 22, 2023
Reviews added by month
Recent public review volume from Shoplist crawl history.
Peak 2
Jul 2021
No prior month
Jul 20212reviews
Nov 2023
-1 vs prior
Nov 20231reviews
Pricing
Pricing and plan posture
Free
Activity and changes
Recent signals for ChannelReply
Recent detections and listing changes are public signals captured by crawl history.
App Store listing
Listing changes
Developer
Detected Sep 27, 2025
Free plan +2 more
Free plan
YesNo
Description rewritten
Answer messages faster than ever before and get back to selling! ChannelReply pl … l high-value orders and customers, send personalized autoreplies, and much more.
Helpdesk added
App-store listing
About ChannelReply
Help shoppers in Zendesk, Freshdesk, Zoho Desk, Help Scout, Re:amaze, Kustomer or Onsite Support.
Answer messages faster than ever before and get back to selling! ChannelReply plugs Shopify order info directly into your helpdesk for faster, easier support. Whenever you open a ticket, you'll see detailed info on your customer and their order right beside your conversation. No more looking up info like the tracking ID or shipping status on a different screen. Plus, automatically act on Shopify data. Tag all high-value orders and customers, send personalized autoreplies, and much more.
Listing highlights
- View order info from unlimited Shopify stores in a single app.
- Reply directly to customer messages and even to order notifications.
- Personalize canned replies and autoreplies with order info (N/A in Help Scout).
- Issue refunds, cancel orders, update order info and more (N/A in Help Scout).
- Identify messages by store, contact form used, order value and other details.
Methodology
How to read these signals
Counts are based on Shoplist's latest available public crawl signal dated February 19, 2026.
Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.
Merchant rows are filtered to public brand profiles with enough public data to link safely. Full workflow, filtering, and monitoring stay behind signup.
Review, pricing, feature, screenshot, and listing-change data come from public Shopify App Store and Shoplist crawl records. Signals can change between crawls.
FAQ
Questions about ChannelReply
Why might Shoplist not show detected stores for ChannelReply?
Some Shopify apps are admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.
Does no public detection mean ChannelReply has no users?
No. It only means Shoplist has not found reliable public storefront evidence for ChannelReply. reviews, pricing, listing changes, and developer data can still be useful signals.
Can I monitor future public detections?
Yes. Shoplist can monitor ChannelReply for future public storefront detections and listing movement.
Keep watching ChannelReply
Turn this public profile into a monitored app workflow for first detections, reviews, pricing, related apps, and listing-change history.