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Brandwise: AI Customer Service Shopify App: Reviews, Pricing & Alternatives

By Brandwise Inc.Helpdesk & Chat5.0 (2 reviews)Free trial
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Key signals for Brandwise

Shoplist has not found Brandwise: AI Customer Service on a storefront yet, so it tracks the app through its 2 public reviews, pricing, and listing changes instead. Storefront detections will appear here as soon as Shoplist finds them. Checked .

Sonar hasn’t found Brandwise: AI Customer Service on a storefront yet. Admin-only and server-side apps rarely leave a storefront trace.

5.0
Rating2 reviews
Free trial
PricingThen from $49/month

Data checked How Shoplist knows

Brandwise on the Shopify App Store

Shoplist reads Brandwise’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks Brandwise

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Sep 3, 2026: #51 in Helpdesk, #174 in ChatSep 4, 2026: #62 in Helpdesk, #214 in ChatSep 5, 2026: #61 in Helpdesk, #218 in ChatSep 6, 2026: #62 in Helpdesk, #221 in ChatSep 7, 2026: #63 in Helpdesk, #220 in ChatSep 8, 2026: #62 in Helpdesk, #222 in ChatSep 9, 2026: #63 in Helpdesk, #220 in ChatSep 10, 2026: #65 in Helpdesk, #239 in ChatSep 11, 2026: #65 in Helpdesk, #240 in ChatSep 12, 2026: #64 in Helpdesk, #242 in ChatSep 13, 2026: #66 in Helpdesk, #257 in ChatSep 14, 2026: #66 in Helpdesk, #256 in ChatSep 15, 2026: #65 in Helpdesk, #247 in ChatSep 17, 2026: #72 in Helpdesk, #301 in ChatSep 19, 2026: #74 in Helpdesk, #297 in ChatSep 20, 2026: #70 in Helpdesk, #268 in ChatSep 21, 2026: #67 in Helpdesk, #244 in ChatSep 22, 2026: #60 in Helpdesk, #213 in ChatSep 23, 2026: #52 in Helpdesk, #186 in ChatSep 24, 2026: #53 in Helpdesk, #185 in ChatSep 25, 2026: #53 in Helpdesk, #188 in ChatSep 26, 2026: #53 in Helpdesk, #188 in ChatSep 27, 2026: #53 in Helpdesk, #188 in ChatSep 28, 2026: #53 in Helpdesk, #188 in ChatSep 29, 2026: #53 in Helpdesk, #188 in ChatSep 30, 2026: #158 in Helpdesk, #642 in ChatOct 1, 2026: #150 in Helpdesk, #622 in ChatOct 2, 2026: #151 in Helpdesk, #609 in ChatOct 3, 2026: #153 in Helpdesk, #611 in ChatOct 4, 2026: #153 in Helpdesk, #610 in ChatOct 5, 2026: #154 in Helpdesk, #610 in ChatOct 6, 2026: #153 in Helpdesk, #618 in ChatOct 7, 2026: #144 in Helpdesk, #580 in ChatOct 8, 2026: #148 in Helpdesk, #564 in ChatOct 10, 2026: #39 in Helpdesk, #134 in ChatOct 11, 2026: #39 in Helpdesk, #133 in ChatOct 12, 2026: #39 in Helpdesk, #132 in ChatOct 13, 2026: #46 in Helpdesk, #153 in ChatOct 14, 2026: #55 in Helpdesk, #179 in ChatOct 15, 2026: #46 in Helpdesk, #159 in ChatOct 16, 2026: #47 in Helpdesk, #162 in ChatOct 17, 2026: #54 in Helpdesk, #178 in ChatOct 18, 2026: #41 in Helpdesk, #142 in ChatOct 19, 2026: #37 in Helpdesk, #128 in ChatOct 20, 2026: #35 in Helpdesk, #124 in ChatOct 21, 2026: #39 in Helpdesk, #130 in ChatOct 22, 2026: #40 in Helpdesk, #131 in ChatOct 23, 2026: #40 in Helpdesk, #132 in ChatOct 24, 2026: #41 in Helpdesk, #134 in ChatOct 25, 2026: #42 in Helpdesk, #135 in ChatOct 31, 2026: #61 in Helpdesk, #180 in ChatNov 1, 2026: #61 in Helpdesk, #179 in ChatNov 2, 2026: #50 in Helpdesk, #155 in ChatNov 4, 2026: #46 in Helpdesk, #152 in Chat
Helpdesk#46 of 2815 places up since Sep 3, 2026Chat#152 of 1,06122 places up since Sep 3, 2026
Brandwise: daily Shopify App Store category position
DayHelpdeskChat
Sep 3, 2026#51#174
Sep 4, 2026#62#214
Sep 5, 2026#61#218
Sep 6, 2026#62#221
Sep 7, 2026#63#220
Sep 8, 2026#62#222
Sep 9, 2026#63#220
Sep 10, 2026#65#239
Sep 11, 2026#65#240
Sep 12, 2026#64#242
Sep 13, 2026#66#257
Sep 14, 2026#66#256
Sep 15, 2026#65#247
Sep 17, 2026#72#301
Sep 19, 2026#74#297
Sep 20, 2026#70#268
Sep 21, 2026#67#244
Sep 22, 2026#60#213
Sep 23, 2026#52#186
Sep 24, 2026#53#185
Sep 25, 2026#53#188
Sep 26, 2026#53#188
Sep 27, 2026#53#188
Sep 28, 2026#53#188
Sep 29, 2026#53#188
Sep 30, 2026#158#642
Oct 1, 2026#150#622
Oct 2, 2026#151#609
Oct 3, 2026#153#611
Oct 4, 2026#153#610
Oct 5, 2026#154#610
Oct 6, 2026#153#618
Oct 7, 2026#144#580
Oct 8, 2026#148#564
Oct 10, 2026#39#134
Oct 11, 2026#39#133
Oct 12, 2026#39#132
Oct 13, 2026#46#153
Oct 14, 2026#55#179
Oct 15, 2026#46#159
Oct 16, 2026#47#162
Oct 17, 2026#54#178
Oct 18, 2026#41#142
Oct 19, 2026#37#128
Oct 20, 2026#35#124
Oct 21, 2026#39#130
Oct 22, 2026#40#131
Oct 23, 2026#40#132
Oct 24, 2026#41#134
Oct 25, 2026#42#135
Oct 31, 2026#61#180
Nov 1, 2026#61#179
Nov 2, 2026#50#155
Nov 4, 2026#46#152

What merchants say about Brandwise

The verdict from its App Store reviews, and whether the merchants who leave them stay.

5.0

2 reviews · latest Apr 8, 2026

Star breakdown of 3 collected public ratings

  1. 5 ★66.7%
  2. 4 ★0.0%
  3. 3 ★0.0%
  4. 2 ★0.0%
  5. 1 ★33.3%

Brandwise review momentum

New reviews follow new installs, so a rising month is Brandwise winning merchants in public.

  1. June 2025: 2 reviews
  2. April 2026: 1 reviews
Reviews added to the listing each month; the lighter bar is the month in progress.

What Brandwise charges

Free trial available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

  1. Start

    $49/month

    7-day free trial

    • 5,000 AI credits per month
    • AI comment moderation
    • AI replies
    • AI summaries
    • Channels: email, live chat, social media

  2. Pro

    $99/month

    7-day free trial

    • 10,000 AI credits monthly
    • AI comment moderation
    • AI replies
    • AI summaries
    • Channels: email, live chat, social media

  3. Scale

    $179/month

    7-day free trial

    • 20,000 AI credits per month
    • AI comment moderation
    • AI replies
    • AI summaries
    • Channels: email, live chat, social media

  4. Enterprise

    $269/month

    7-day free trial

    • 30,000 AI credits per month
    • AI comment moderation
    • AI replies
    • AI summaries
    • Channels: email, live chat, social media

Every edit Brandwise ships to its listing

Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.

  1. Oct 9, 2026

    • Media

      Media gallery updated

      Media gallery updated

      1 added, 1 removed — “Win more loyal customers with AI social management”

  2. Feb 19, 2026

    • Developer

      Developer name changed +4 more

      Developer name changed

      Brandwise Inc.

      Media gallery updated

      4 added — “Provide instant customer service with AI, everywhere”

      Merchant sentiment summary updated

      Removed

      +2 more changes

  3. Jan 11, 2026

    • Positioning

      Highlights updated

      Highlights updated

      Works with the latest themes

  4. Sep 29, 2025

    • Positioning

      Highlights updated

      Highlights updated

      Works with the latest themes

Follow Brandwise

Its price moves, rewritten copy, new screenshots and the stores that install or drop it, in one email a week. Free, no account.

How Brandwise sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“Provide instant customer service with AI. Handle email, social media, & live chat in a unified inbox”

What it does

Brandwise is an all-in-one helpdesk built for AI. Our advanced AI automatically resolves CS tickets, hides negative comments on your social ads, and responds to social comments & DMs with accurate brand info. Access order and shipping details, process refunds,… Read the full description

Features it lists

Channels
Chatbot · Email · Live chat · Social media
Customization
Agent avatar · Business hours · Chat assignment · Chat buttons · Chat flows · Chat window · +4 more
Automated responses
FAQs · Greetings · Order updates · Quick replies
Real-time messaging
AI chatbots · Agent analytics · Behavior tracking · Customer insights · Email chat · Live chat · +3 more
Workflow automation
AI responses · AI summaries · Analytics · Auto-assign · Auto-reply · Multi-language · +7 more

Screenshots

  • Simplify workflow with a unified inbox
  • Win more loyal customers with AI social management
  • Provide instant customer service with AI, everywhere
  • Deliver exceptional support with AI

Brandwise listing facts

Developer
Brandwise Inc.
Launched
April 1, 2025
Shopify rank
#46 in Helpdesk#152 in Chat
Languages
English
View on the Shopify App Store

Is this your app? Claim it free to see who is installing and leaving it.

Shopify stores using Brandwise

Shoplist is watching Shopify storefronts for the first public install of Brandwise.

How Brandwise’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds Brandwise, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.

Stores, last 28 days

0

0 now · 0 28 days earlier

Reach

0%

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Where Brandwise’s store count change came from

Real installs and removalsEstimated0 added · 0 came back · 0 removed
0

Stores adding and removing Brandwise, by week

Week of Aug 31, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 7, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 14, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 21, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 28, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 5, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 12, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 19, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 26, 2026 · 0 added or came back · 0 removed · net 0 · estimated
Stores that added it or came backStores that removed itEstimated weeks
Week ofAdded or backRemovedNetNotes
Aug 31, 2026000Estimated
Sep 7, 2026000Estimated
Sep 14, 2026000Estimated
Sep 21, 2026000Estimated
Sep 28, 2026000Estimated
Oct 5, 2026000Estimated
Oct 12, 2026000Estimated
Oct 19, 2026000Estimated
Oct 26, 2026000Estimated

Compare Brandwise

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to Brandwise

Apps merchants weigh against Brandwise: AI Customer Service, with their own detected stores and ratings.

Track these competitors

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows Brandwise on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

  1. Code-level

    detection on every store

    Found in the storefront’s own code

    Shoplist matches the scripts, app blocks and pixels Brandwise loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.

  2. last checked

    Re-checked, so the count stays current

    Shoplist keeps crawling the same storefronts. A store that uninstalls Brandwise leaves the count on the next crawl, so you read today’s install base, not a high-water mark.

  3. Daily

    App Store listing reads

    The App Store, read every day

    Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked .

Read the full methodology

Questions about Brandwise

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Track this app

Why might Shoplist not show detected stores for Brandwise: AI Customer Service?

Some Shopify apps are admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.

Does no public detection mean Brandwise: AI Customer Service has no users?

No. It only means Shoplist has not found reliable public storefront evidence for Brandwise: AI Customer Service. reviews, pricing, listing changes, and developer data can still be useful signals.

Can I monitor future public detections?

Yes. Shoplist can monitor Brandwise: AI Customer Service for future public storefront detections and listing movement.

Keep watching Brandwise.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.

Track this appSee pricingFree plan available.