Arbyn: AI Customer Support logo

Arbyn: AI Customer Support Shopify App: Pricing, Features & First-Adopter Watch

By ONDUTYOPS LLCHelpdesk & ChatLaunched July 24, 2026Free plan

Key signals for Arbyn

Arbyn: AI Customer Support launched on July 24, 2026. Shoplist is watching for its first storefront installs and tracking pricing and listing changes in the meantime. Checked .

Sonar hasn’t detected Arbyn: AI Customer Support on a store yet. Watching since its Jul 24, 2026 launch.

Free plan
PricingPaid from $39/month

Data checked How Shoplist knows

Arbyn on the Shopify App Store

Shoplist reads Arbyn’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.

Where Shopify ranks Arbyn

Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.

Sep 3, 2026: #136 in Helpdesk, #557 in ChatSep 4, 2026: #140 in Helpdesk, #563 in ChatSep 5, 2026: #139 in Helpdesk, #563 in ChatSep 6, 2026: #139 in Helpdesk, #564 in ChatSep 7, 2026: #139 in Helpdesk, #567 in ChatSep 8, 2026: #140 in Helpdesk, #566 in ChatSep 9, 2026: #139 in Helpdesk, #567 in ChatSep 10, 2026: #141 in Helpdesk, #568 in ChatSep 11, 2026: #142 in Helpdesk, #570 in ChatSep 12, 2026: #142 in Helpdesk, #575 in ChatSep 13, 2026: #141 in Helpdesk, #576 in ChatSep 14, 2026: #142 in Helpdesk, #577 in ChatSep 15, 2026: #144 in Helpdesk, #576 in ChatSep 17, 2026: #144 in Helpdesk, #577 in ChatSep 19, 2026: #145 in Helpdesk, #581 in ChatSep 20, 2026: #145 in Helpdesk, #580 in ChatSep 21, 2026: #243 in Helpdesk, #968 in ChatSep 22, 2026: #244 in Helpdesk, #968 in ChatSep 23, 2026: #243 in Helpdesk, #965 in ChatSep 24, 2026: #242 in Helpdesk, #965 in ChatSep 25, 2026: #245 in Helpdesk, #968 in ChatSep 26, 2026: #247 in Helpdesk, #975 in ChatSep 27, 2026: #247 in Helpdesk, #975 in ChatSep 28, 2026: #247 in Helpdesk, #973 in ChatSep 29, 2026: #248 in Helpdesk, #973 in ChatSep 30, 2026: #248 in Helpdesk, #974 in ChatOct 1, 2026: #248 in Helpdesk, #980 in ChatOct 2, 2026: #249 in Helpdesk, #983 in ChatOct 3, 2026: #250 in Helpdesk, #987 in ChatOct 4, 2026: #250 in Helpdesk, #988 in ChatOct 5, 2026: #250 in Helpdesk, #987 in ChatOct 6, 2026: #253 in Helpdesk, #989 in ChatOct 7, 2026: #254 in Helpdesk, #992 in ChatOct 8, 2026: #256 in Helpdesk, #992 in ChatOct 9, 2026: #257 in Helpdesk, #992 in ChatOct 10, 2026: #258 in Helpdesk, #993 in ChatOct 11, 2026: #259 in Helpdesk, #993 in ChatOct 12, 2026: #259 in Helpdesk, #993 in ChatOct 13, 2026: #261 in Helpdesk, #1001 in ChatOct 14, 2026: #260 in Helpdesk, #1002 in ChatOct 15, 2026: #264 in Helpdesk, #1008 in ChatOct 16, 2026: #263 in Helpdesk, #1016 in ChatOct 17, 2026: #265 in Helpdesk, #1022 in ChatOct 18, 2026: #265 in Helpdesk, #1022 in ChatOct 19, 2026: #265 in Helpdesk, #1021 in ChatOct 20, 2026: #266 in Helpdesk, #1021 in ChatOct 21, 2026: #268 in Helpdesk, #1025 in ChatOct 22, 2026: #272 in Helpdesk, #1029 in ChatOct 23, 2026: #273 in Helpdesk, #1028 in ChatOct 24, 2026: #272 in Helpdesk, #1029 in ChatOct 25, 2026: #272 in Helpdesk, #1028 in ChatOct 31, 2026: #279 in Helpdesk, #1045 in ChatNov 1, 2026: #279 in Helpdesk, #1046 in ChatNov 2, 2026: #279 in Helpdesk, #1046 in ChatNov 4, 2026: #280 in Helpdesk, #1051 in ChatNov 5, 2026: #263 in Helpdesk, #969 in ChatNov 6, 2026: #261 in Helpdesk, #970 in ChatNov 7, 2026: #265 in Helpdesk, #982 in ChatNov 8, 2026: #220 in Helpdesk, #836 in ChatNov 9, 2026: #224 in Helpdesk, #840 in Chat
Helpdesk#224 of 29088 places down since Sep 3, 2026Chat#840 of 1,087283 places down since Sep 3, 2026
Arbyn: daily Shopify App Store category position
DayHelpdeskChat
Sep 3, 2026#136#557
Sep 4, 2026#140#563
Sep 5, 2026#139#563
Sep 6, 2026#139#564
Sep 7, 2026#139#567
Sep 8, 2026#140#566
Sep 9, 2026#139#567
Sep 10, 2026#141#568
Sep 11, 2026#142#570
Sep 12, 2026#142#575
Sep 13, 2026#141#576
Sep 14, 2026#142#577
Sep 15, 2026#144#576
Sep 17, 2026#144#577
Sep 19, 2026#145#581
Sep 20, 2026#145#580
Sep 21, 2026#243#968
Sep 22, 2026#244#968
Sep 23, 2026#243#965
Sep 24, 2026#242#965
Sep 25, 2026#245#968
Sep 26, 2026#247#975
Sep 27, 2026#247#975
Sep 28, 2026#247#973
Sep 29, 2026#248#973
Sep 30, 2026#248#974
Oct 1, 2026#248#980
Oct 2, 2026#249#983
Oct 3, 2026#250#987
Oct 4, 2026#250#988
Oct 5, 2026#250#987
Oct 6, 2026#253#989
Oct 7, 2026#254#992
Oct 8, 2026#256#992
Oct 9, 2026#257#992
Oct 10, 2026#258#993
Oct 11, 2026#259#993
Oct 12, 2026#259#993
Oct 13, 2026#261#1001
Oct 14, 2026#260#1002
Oct 15, 2026#264#1008
Oct 16, 2026#263#1016
Oct 17, 2026#265#1022
Oct 18, 2026#265#1022
Oct 19, 2026#265#1021
Oct 20, 2026#266#1021
Oct 21, 2026#268#1025
Oct 22, 2026#272#1029
Oct 23, 2026#273#1028
Oct 24, 2026#272#1029
Oct 25, 2026#272#1028
Oct 31, 2026#279#1045
Nov 1, 2026#279#1046
Nov 2, 2026#279#1046
Nov 4, 2026#280#1051
Nov 5, 2026#263#969
Nov 6, 2026#261#970
Nov 7, 2026#265#982
Nov 8, 2026#220#836
Nov 9, 2026#224#840

What Arbyn charges

Free plan available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.

  1. Arbyn Starter

    Free

    • 150 AI conversations a month, free
    • Builds bundles and applies discounts
    • Cancels, refunds, reships, gift cards
    • Connect support email to handle tickets
    • Recommends products & upsells in chat
  2. Arbyn Growth

    $39/month

    • 500 AI conversations, chat + email
    • Builds bundles and applies discounts
    • Cancels, refunds, reships, gift cards
    • Connect support email to handle tickets
    • Recommends products & upsells in chat
  3. Arbyn Agent

    $99/month

    • Builds bundles and applies discounts
    • Cancels, refunds, reships, gift cards
    • Connect support email to handle tickets
    • Recommends products & upsells in chat
    • Replies in your customer's own language

Recent price changes

  1. Nov 8, 2026

    • Pricing

      Price changed +1 more

      Price changed

      $59/month$39/month-34%

      Yearly pricing updated

      or $600/year and save 15%or $390/year and save 17%

Every edit Arbyn ships to its listing

Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.

  1. Sep 3, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Shopify Admin
  2. Aug 18, 2026

    • Positioning

      App name changed +4 more

      App name changed

      Arbyn: AI Live Chat & SupportArbyn: AI Customer Support

      Listing title changed

      AI chatbot, live chat support & email support Agent. Handle tickets, refunds, returns & drives salesAI customer support agent for live chat & email. Handles tickets, refunds, returns and drives sales

      Description rewritten

      Arbyn is an AI customer support agent and AI chatbot for live chat and email support. It answers replies in your brand voice, tracks orders, and takes real actions on Shopify orders. It auto-updates shipping addresses and applies discounts on its own. Wit … cancels orders, issues refunds, sends gift cards, reships, and starts returns. it Looks It looks up order status, gift cards and store credit. It build builds bundles and upsells that turn support conversations into sales. Supports 100+ languages.

      +2 more changes

  3. Aug 10, 2026

    • Positioning

      App name changed +7 more

      App name changed

      Arbyn: AI Live Chat & ChatbotArbyn: AI Live Chat & Support

      Listing title changed

      24/7 AI chatbot & live chat agent. Handles email, recommends products, tracks orders & boost salesAI chatbot, live chat support & email support Agent. Handle tickets, refunds, returns & drives sales

      Description rewritten

      Description rewritten

      +5 more changes

  4. Aug 6, 2026

    • Integrations

      Integrations updated

      Integrations updated

      Google SheetsMetaShopify Admin

Follow Arbyn

Its price moves, rewritten copy, new screenshots and the stores that install or drop it, in one email a week. Free, no account.

How Arbyn sells itself on the App Store

The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.

“AI customer support agent for live chat & email. Handles tickets, refunds, returns and drives sales”

What it does

Arbyn is an AI customer support agent and AI chatbot for live chat and email support. It replies in your brand voice, tracks orders, and takes real actions on Shopify orders. It auto-updates shipping addresses and applies discounts on its own. With your… Read the full description

Features it lists

Channels
Chatbot · Email · FAQs · Live chat · Self-service · Social media
Customization
Agent avatar · Business hours · Chat assignment · Chat buttons · Chat window · Color and font · +2 more
Automated responses
Cross-sell · Discounts · FAQs · Greetings · Order updates · Product recommendations · +3 more
Real-time messaging
AI chatbots · Agent analytics · Email chat · File upload · Live chat · Multi-language · +1 more
Workflow automation
AI responses · AI summaries · Analytics · Auto-assign · Auto-reply · Customer notifications · +9 more

Screenshots

  • Advanced knowledge center AI generated
  • Arbyn AI Inbox Panel. AI live chat and email support
  • Customer Chat widget customizer
  • Rich right panel for admin actions and improvement
  • AI sells, recommends and helps you close sales in chat messages
  • Arbyn responds in multi languages, offers perks and discounts

Arbyn listing facts

Developer
ONDUTYOPS LLC
Launched
July 24, 2026
Shopify rank
#224 in Helpdesk#840 in Chat
Languages
English, French, German, Spanish, Finnish, Italian, Japanese, Indonesian, Norwegian (Bokmål), Dutch, Portuguese (Brazil), Portuguese (Portugal), Romanian, Turkish, Vietnamese, Chinese (Simplified), Czech, Danish, Korean, Thai
View on the Shopify App Store

Is this your app? Claim it free to see who is installing and leaving it.

Shopify stores using Arbyn

Shoplist is watching Shopify storefronts for the first public install of Arbyn.

How Arbyn’s install base is moving

Shoplist re-crawls the same storefronts, so every store that adds Arbyn, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.

Stores, last 28 days

0

0 now · 0 28 days earlier

Reach

0%

of the stores Shoplist tracks

Big-brand share

Not enough data: fewer than 150 of its stores have a known size

Where Arbyn’s store count change came from

Real installs and removalsEstimated0 added · 0 came back · 0 removed
0

Stores adding and removing Arbyn, by week

Week of Aug 31, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 7, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 14, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 21, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Sep 28, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 5, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 12, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 19, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Oct 26, 2026 · 0 added or came back · 0 removed · net 0 · estimatedWeek of Nov 2, 2026 · 0 added or came back · 0 removed · net 0 · 2 held-out days
Stores that added it or came backStores that removed itEstimated weeks
Week ofAdded or backRemovedNetNotes
Aug 31, 2026000Estimated
Sep 7, 2026000Estimated
Sep 14, 2026000Estimated
Sep 21, 2026000Estimated
Sep 28, 2026000Estimated
Oct 5, 2026000Estimated
Oct 12, 2026000Estimated
Oct 19, 2026000Estimated
Oct 26, 2026000Estimated
Nov 2, 20260002 held-out days

Compare Arbyn

The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.

Alternatives to Arbyn

Apps merchants weigh against Arbyn: AI Customer Support, with their own detected stores and ratings.

Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.

Seen on the storefront, not guessed

If Shoplist shows Arbyn on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.

  1. Code-level

    detection on every store

    Found in the storefront’s own code

    Shoplist matches the scripts, app blocks and pixels Arbyn loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.

  2. last checked

    Re-checked, so the count stays current

    Shoplist keeps crawling the same storefronts. A store that uninstalls Arbyn leaves the count on the next crawl, so you read today’s install base, not a high-water mark.

  3. Daily

    App Store listing reads

    The App Store, read every day

    Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.

Two public sources, labelled on every section. Store data last checked .

Read the full methodology

Questions about Arbyn

Straight answers from the same data as the rest of this page. The full store list answers the rest.

Alert me on first detections

Has Shoplist detected stores using Arbyn: AI Customer Support yet?

Shoplist has not yet found reliable public storefront evidence for Arbyn: AI Customer Support. The page tracks first merchant evidence as it appears.

What does first-adopter watch mean?

It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, pricing, and listing changes.

Can I get alerts when stores start using Arbyn: AI Customer Support?

Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for Arbyn: AI Customer Support.

Keep watching Arbyn.

Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.