Amity: AI Customer Support Shopify App: Pricing, Features & First-Adopter Watch
Key signals for Amity
Amity: AI Customer Support launched on May 19, 2026. Shoplist is watching for its first storefront installs and tracking pricing and listing changes in the meantime. Checked .
Sonar hasn’t detected Amity: AI Customer Support on a store yet. Watching since its May 19, 2026 launch.
Amity on the Shopify App Store
Shoplist reads Amity’s App Store listing every day: where it ranks, what merchants say, what it charges and every edit it ships.
Where Shopify ranks Amity
Shoplist reads Shopify’s full category listings every day, so a climb or a slip shows up the day it happens.
| Day | Helpdesk |
|---|---|
| Sep 3, 2026 | #181 |
| Sep 4, 2026 | #185 |
| Sep 5, 2026 | #184 |
| Sep 6, 2026 | #184 |
| Sep 7, 2026 | #184 |
| Sep 8, 2026 | #185 |
| Sep 9, 2026 | #184 |
| Sep 10, 2026 | #185 |
| Sep 11, 2026 | #185 |
| Sep 12, 2026 | #187 |
| Sep 13, 2026 | #188 |
| Sep 14, 2026 | #188 |
| Sep 15, 2026 | #189 |
| Sep 17, 2026 | #244 |
| Sep 19, 2026 | #225 |
| Sep 20, 2026 | #225 |
| Sep 21, 2026 | #224 |
| Sep 22, 2026 | #227 |
| Sep 23, 2026 | #226 |
| Sep 24, 2026 | #226 |
| Sep 25, 2026 | #229 |
| Sep 26, 2026 | #231 |
| Sep 27, 2026 | #231 |
| Sep 28, 2026 | #231 |
| Sep 29, 2026 | #232 |
| Sep 30, 2026 | #217 |
| Oct 1, 2026 | #216 |
| Oct 2, 2026 | #220 |
| Oct 3, 2026 | #221 |
| Oct 4, 2026 | #221 |
| Oct 5, 2026 | #222 |
| Oct 6, 2026 | #226 |
| Oct 7, 2026 | #228 |
| Oct 8, 2026 | #202 |
| Oct 9, 2026 | #204 |
| Oct 10, 2026 | #204 |
| Oct 11, 2026 | #205 |
| Oct 12, 2026 | #208 |
| Oct 13, 2026 | #219 |
| Oct 14, 2026 | #217 |
| Oct 15, 2026 | #216 |
| Oct 16, 2026 | #215 |
| Oct 17, 2026 | #216 |
| Oct 18, 2026 | #216 |
| Oct 19, 2026 | #218 |
| Oct 20, 2026 | #218 |
| Oct 21, 2026 | #220 |
| Oct 22, 2026 | #220 |
| Oct 23, 2026 | #223 |
| Oct 24, 2026 | #222 |
| Oct 25, 2026 | #221 |
| Oct 31, 2026 | #223 |
| Nov 1, 2026 | #223 |
| Nov 2, 2026 | #223 |
| Nov 4, 2026 | #246 |
| Nov 5, 2026 | #242 |
| Nov 6, 2026 | #241 |
| Nov 7, 2026 | #245 |
| Nov 8, 2026 | #247 |
| Nov 9, 2026 | #254 |
What Amity charges
Free plan available. Every plan on its listing, and every price change Shoplist has caught, so you can see exactly how it packages and prices.
Free
Free
Plus
$49/month
Pro
$199/month
Max
$549/month
Plan features updated +5 more
Every edit Amity ships to its listing
Titles, prices, screenshots and featured spots, diffed line by line. A competitor’s listing edits are its strategy, in public.
Integrations updated
Integrations updated +2 more
Media gallery updated
App name changed +4 more
How Amity sells itself on the App Store
The pitch, integrations and features merchants see before they install: the positioning a competitor is betting on.
“Amity remembers every customer and uses that context across support, sales and marketing.”
What it does
Amity provides AI customer support, a shared inbox and customer relationship intelligence for Shopify. Manage Gmail, Instagram, WhatsApp and more in one place. Draft or auto-send personalized replies using customer memory, Shopify orders, past conversations… Amity provides AI customer support, a shared inbox and customer relationship intelligence for Shopify. Manage Gmail, Instagram, WhatsApp and more in one place. Draft or auto-send personalized replies using customer memory, Shopify orders, past conversations and preferences. Amity also suggests follow-ups, sends personalized marketing, powers abandoned cart recovery with voice agents, and shows every customer journey with session replays & analytics.
Features it lists
Screenshots
Amity listing facts
- Developer
- OT Software Group, Inc.
- Launched
- May 19, 2026
- Shopify rank
- #254 in Helpdesk
- Languages
- English
Shopify stores using Amity
Shoplist is watching Shopify storefronts for the first public install of Amity.
How Amity’s install base is moving
Shoplist re-crawls the same storefronts, so every store that adds Amity, comes back to it or removes it shows up here. The store count also grows when Shoplist finds stores already running it; the breakdown keeps those apart from real installs.
Stores, last 28 days
0
0 now · 0 28 days earlier
Reach
0%
of the stores Shoplist tracks
Big-brand share
Not enough data: fewer than 150 of its stores have a known size
Where Amity’s store count change came from
- Real installs and removalsEstimated0 added · 0 came back · 0 removed
- 0
Stores adding and removing Amity, by week
| Week of | Added or back | Removed | Net | Notes |
|---|---|---|---|---|
| Aug 31, 2026 | 0 | 0 | 0 | Estimated |
| Sep 7, 2026 | 0 | 0 | 0 | Estimated |
| Sep 14, 2026 | 0 | 0 | 0 | Estimated |
| Sep 21, 2026 | 0 | 0 | 0 | Estimated |
| Sep 28, 2026 | 0 | 0 | 0 | Estimated |
| Oct 5, 2026 | 0 | 0 | 0 | Estimated |
| Oct 12, 2026 | 0 | 0 | 0 | Estimated |
| Oct 19, 2026 | 0 | 0 | 0 | Estimated |
| Oct 26, 2026 | 0 | 0 | 0 | Estimated |
| Nov 2, 2026 | 0 | 0 | 0 | 2 held-out days |
Compare Amity
The apps in its App Store category, with the stores Shoplist detects on each and their listing ratings.
Alternatives to Amity
Apps merchants weigh against Amity: AI Customer Support, with their own detected stores and ratings.
Amity vs Help Scout
Amity vs MX
Amity vs OpenDesk
Amity vs HelpIQ‑AI Customer Support
Amity vs InboxIQ
Amity vs ShieldDesk
Follow the apps you compete with and decide which changes deserve action. See the competitor-monitoring workflow.
Seen on the storefront, not guessed
If Shoplist shows Amity on a store, it’s there. Every count on this page traces to code found on a live storefront, re-checked on every crawl.
Code-level
Found in the storefront’s own code
Shoplist matches the scripts, app blocks and pixels Amity loads on each live storefront. No surveys, no developer-reported numbers, no model guessing installs from review counts.
Re-checked, so the count stays current
Shoplist keeps crawling the same storefronts. A store that uninstalls Amity leaves the count on the next crawl, so you read today’s install base, not a high-water mark.
Daily
The App Store, read every day
Rank, reviews, pricing and every listing edit are captured daily, so a price change or a ranking slip shows up here the day it ships.
Two public sources, labelled on every section. Store data last checked .
Read the full methodologyQuestions about Amity
Straight answers from the same data as the rest of this page. The full store list answers the rest.
Has Shoplist detected stores using Amity: AI Customer Support yet?
Shoplist has not yet found reliable public storefront evidence for Amity: AI Customer Support. The page tracks first merchant evidence as it appears.
What does first-adopter watch mean?
It means Shoplist is monitoring launch context, first storefront-detectable merchant evidence, pricing, and listing changes.
Can I get alerts when stores start using Amity: AI Customer Support?
Yes. Create a watchlist to get alerted when Shoplist finds public merchant evidence for Amity: AI Customer Support.
Go beyond Amity
Its closest rival, its developer and the charts it competes on, from the same data.
- Amity vs Help ScoutDetected stores, store movement, ratings and pricing side by side.
- OT Software Group, Inc.Every app OT Software Group, Inc. publishes, with their detected reach.
- Top apps by categoryThe ten apps gaining the most detected installs in each category.
- All Shopify appsBrowse every app Shoplist tracks, by category, rating, and reach.
Keep watching Amity.
Get alerted on first storefront installs, review spikes, pricing changes, and listing edits.
