Alpurial GmbH
2022-01-21
Germany
Best App fpr review. Better than trusted. Great Service we love it! Easy to install, great Features.
Hydraid
2022-01-20
Germany
I use Reviews.io on two different websites. Excellent customer support, which quickly and reliably takes care of questions of any kind and always finds a solution even for unusual problems.
DREIERRR
2022-01-20
Germany
Thanks so much for this awesome support! Espacially Mollie, who helped me with integrating the Widget onto my website. I love it! 5of 5 definitely!
Dry Bags
2022-01-20
United Kingdom
Big thanks to Carlus, Matt and the rest of the reviews.io team. They were super helpful in helping migrate our reviews to a new platform and took care of the whole process including replacing widgets. Carlus was excellent at onboarding and showing me the ropes of the new platform and features. The platform gives us so many more options than our previous solution and at a far better price! Keep up the great work team.
Crumpler DE
2022-01-20
Germany
Amazing Tool! We have been worried before to implement reviews.io in our German shop as there is another well know player in the market which you need to have to generate trust with your customers. After using the app for a few months, we are surprised how many more reviews we are able to collect and how much more (useful) feature reviews.io offers. On top you get a top-notch & caring customer service. Five stars!
Grill Supply
2022-01-20
Germany
We use Review.io to integrate verified Reviews in our onlineshop and to show the feedback at our landing page . The set up took a while, because we had various customizations to do. During the whole time, the reviews.io did an incredibly good job und were always there to help. No matter how complicated the question or problem was, reviews.io managed it to solve it quickly and help us. They are very friendly, supportive, and always think one step ahead what makes it easy for us to adapt new settings. We are very happy to use reviews.io and we can absolutely recommend it!
Ohh Deer
2022-01-19
United Kingdom
We've been using the app now for the better part of a year. We've found it easy to work and is has great visibility on Google. It was far cheaper than Trustpilot and the customer facing teams have been good. We recently moved another of our brands over to Reviews.io and I have to say, Carlus really stood out. He ensured we were onboarded successfully, was always quick to respond and helped troubleshoot where necessary - he certainly stood out.
2022-01-13
Australia
Couldn't speak highly enough of the level of service that our Reviews I.O team have given us since we joined this app. Working with Cam, our Customer Success Manager has meant everything has been installed and set up efficiently with so much support for our requests. Already we have seen great results from using this platform and i'm looking forward to seeing further successes with the more we do with this platform. Highly recommend!
Swiftwick
2022-01-12
United States
We've worked with Reviews.io for nearly 3 years. They are incredibly helpful and responsive whenever we've had questions. It's been an ideal experience.
BABA CARE
2022-01-11
Germany
It is a good experience to set up widgets and a lot of individualisations are possible to adapt to your shop look. A few things need code. The support is excellent and very helpful. I can truly recommend each one of the support team. They all deserve 5 stars.
Oh Crap®
2021-12-27
Australia
I absolutely love Reviews.io. It simplified our ways of collecting reviews from manual emails and asking customers to share info on other platforms if they liked the product to all automatically happening behind the scenes. We also had 60,000 previous orders before we installed reviews.io and the team there guided me through how to go back to them and ask for reviews quickly. So that really helped speed up the process of getting lot's of social proof quickly. Plus the team have been very quick to respond for the couple of questions I've had in the last 6 months or so. Also, I love how customers can upload pic's that really helps generate a lot of UGC and most of all lots of cute pics of dogs. Love it!
Healthy Human
2021-12-26
United States
Reviews.io is a very well-built and robust reviews platform. We spent time installing many of the other review apps listed in the Shopify app store and picked reviews.io based upon the many features and benefits. We like the customization that can be done on the review widgets. We also like the flows and emails that can be sent - I believe this is the only app that offers flows similar to what you see on email marketing apps. We have a setup call that was very professional. We have no hesitation in recommending Reviews.io for any e-commerce brand looking to enhance and boost its online reviews and reputation.
CROSSIP
2021-12-23
United Kingdom
No complaints at all! Works seamlessly and their customer services are always super helpful, highly recommended
Clothkits
2021-12-23
United Kingdom
Excellent help from Carlus setting us up with Reviews, thank you. Smooth and easy to use. Much better value than Trustpilot.
2021-12-22
United Kingdom
Absolutely amazing support from Carlus Buchanan. He made the whole thing very easy and answered all our questions quickly and efficiently. We're loving reviews.io and would recommend it to everyone!
FairGrapes
2021-12-17
Germany
Makes collecting customer feedback easy and actually fun. Outstanding support. Very fast and helpful. The best app for collecting reviews that I've ever used.
Deako
2021-12-16
United States
Wonderful support and fantastic product! It's really helping gauge feedback for customers and help assist more people quicker. There are limitations and the cost for add-ons is a little steep but what can ya do, I still love reviews.io
2021-12-16
United States
The app itself is awesome but the support from the team is what really makes this a stellar reviews platform. They continue to innovate and add new features. We tried other review platforms in the past but nothing has come close to what the team at Reviews.io has built.
2021-12-13
Spain
Carlus Buchanan helped me really quickly and well, so I am very satisfied, a very pleasant person who makes the work a lot easier! I used Yotpo before and recently started using Reviews.io so far I really like it. I am also thinking of switching to Revieuws.io with my other website soon Kind regards, Hugo Roels
this is not a card game
2021-12-09
Germany
Absolutely the best integration for reviews on Shopify! During the transfer of TP to reviews.io we got assisted by the Customer Success Team who was instantly there if we had a question or even extra wishes. A big plus is that they have teams sitting around the world so no matter when you have a question they're instantly in the Service Chat and help you out. Price to value is also great and the integration in our online shop looks amazing! My final conclusion - as maybe expected - I can highly recommend Reviews.io!
OluKai
2021-12-01
United States
Reviews.io has a modern UI and advanced features. They are constantly innovating their product and have a great support team behind them.
Whiskers N Paws
2021-11-29
Hong Kong SAR
We have been using REVIEWS.io for 2 years. It is one of the best reviews management apps providing intuitive UI for our customers to leave product and company reviews. REVIEWS.io is feature-rich and the support team is brilliant. We are happy that we have picked REVIEWS.io.
AV Now Fitness Sound
2021-11-24
United States
AVnow.com Great app and fantastic customer support! We moved from another review app to reviews.io and the functions and the dashboard are much more coherent and user friendly. Thank you Reviews.io!
Renovatio
2021-11-24
Australia
Great app, great support. The onboarding team was really great and it doesn't just stop there. The support team is amazing and it really helps us to promote our brand and products! I would say this is a must have for small and growing business to set you apart from the big brands
ofivo
2021-11-05
Germany
REVIEWS.io ist ein tolles Produkt und für uns ein echter Gamechanger. Es gibt uns die Möglichkeit, seriöse Kundenbewertungen mit echten Erfahrungen, Fotos und Videos unserer Kunden auf einfache Weise zu verbinden und im Shop darzustellen. Durch diesen User-Generated-Content haben potentielle Käufer die Möglichkeit, an den Projekten von Kunden teilzuhaben. Das deutsche Team mit Shane und Niklas ist großartig. Sie sind nah an der Community und leisten eine großartige Unterstützung. Auch die App und das Dashboard sind schlank und funktionieren gut. REVIEWS.io ist eine Top-Empfehlung.