Reviews for REVIEWS.io Product Reviews

I won't trust my customer review data with a company that advertised 14 days free trial but charges your credit card after one day? Not to mention that its the only shopify app that won't let you cancel now and only in 30 days. Would you?

Great experience and features. Moreover, the Customer Executives are always ready to help. Thanks a lot!

I am honestly amazed by the level of service you receive. The Australian team is always is happy to help and provide the best solutions. Cameron especially is an absolute pleasure to work with. I would never use anyone else than Reviews.IO! Thank you

The support team is awesome and really quick at responding to requests. The setup process was also super smooth, their team installed and configured the widgets to our needs. Also, loving the product star rating we're seeing on google ads, getting quite a conversion boost so overall really happy with the team and app! Keep up the great work. Highly recommend.

The most amazing reviews app along with the friendliest, most host helpful support team ever. They've helped me integrate with my theme with ease and are always there if I have questions. The reviews I'm now collecting are more detailed and also more meaningful to my business and also to other customers. 10/10

Super easy to use and set up. The team was really helpful and always on hand to answer any questions. Great customer experience.

Customer support 10/10, easy to use 10/10, features 10/10, pricing 8/10 (better than their competitors but ALL review apps are over priced IMO). They do it perfectly... my only gripe is paying £150+ a month for a review app but it beats paying even more for Trustpilot or Feefo etc. and free review apps are too exposed to unverified reviews.

Super helpful team! From setup right through to any updates required Cameron and the team have been awesome. Great app, powerful and well priced for the features.

Not as expensive as alot of the alternatives and still does the job well. I might say the structure and layout could be made more simple.

This app has been really beneficial in both collating and measuring our reviews. The support I have received from Carlus has been fantastic through helping me with understanding the data, setting up flows, and getting the most out of the app for our needs.

The customer support team has been excellent in helping us set up templates, flows and the widget online! Andrew has been amazing in understanding our needs and interpreting what we visualising.

Early days but so far the team at Review.io have been fantastic in helping us integrate with our store. Fantastic customer with a very fast turn around.

The biggest thanks go to the support team. They answered all the questions and helped to figure out how it works very quickly.

Blue Brontide

2021-07-15

United Kingdom

Get customer service, always ready to help with any questions or help with updates. Always 5 stars :)

App works brilliantly and integrates very well. The reviews.io team are brilliant. Glenn, thank you so much for your ongoing support.

Really happy with Carlus and Shane for helping us out and making the implementation work as smoothly as possible. Big help :-)

The guys have been really helpful in getting us all set up on reviews.io, everythings gone smoothly and quickly and they were always able to answer any questions that came up.

The Pi Hut

2021-07-02

United Kingdom

The customer service from ReviewsIO is absolutely top-notch - it stands out amongst all of the other apps and services we work with and just 'makes a difference' (big thanks to Carlus and the team today who very quickly resolved a Shopify code issue for us). The app is great too, managing reviews and keeping an eye on things is made very clear and easy.

Really helpful team and such a great product. We looked at a number of different options when searching for a review platform and this ticked all the boxes and the price was of exceptional value - especially considering the functionality and support provided. Highly recommend

We have used reviews.io for some time. I have found the team very helpful with any questions, service and response times is also very good. Overall the app is a perfect addition to our site and does help customers when choosing to purchase a product.

askderm

2021-06-24

United States

We researched different apps that connect with Shopify for review solicitation, and this is by far the best value!

We were looking for a reviews platform for a while when we came across Reviews.io that met all of our needs at a fraction of the cost of some of the other options available. The setup was very simple and the customer service/support is amazing. Their team take the time to review your account on a regular basis to make sure you are optimised for success! Definitely would recommend.

This app provides excellent integration with Shopify. The automation features have saved our staff so much time. The technical help provided by the developer is also amongst the best we've experienced. Highly recommended reviews app.

Integrating Reviews.io onto our bespoke Shopify site was simple but what I have appreciated most is the quick and professional turnaround from the support teams (& live chat) whenever I have had a question or issue.

Very happy with the Reviews.io platform with an excellent integration team who make the whole process extremely simple. The review platform itself is user friendly, great pricing and easy for customer interaction for leaving reviews.