Reviews for REVIEWS.io Product Reviews

I absolutely love Reviews.io. It simplified our ways of collecting reviews from manual emails and asking customers to share info on other platforms if they liked the product to all automatically happening behind the scenes. We also had 60,000 previous orders before we installed reviews.io and the team there guided me through how to go back to them and ask for reviews quickly. So that really helped speed up the process of getting lot's of social proof quickly. Plus the team have been very quick to respond for the couple of questions I've had in the last 6 months or so. Also, I love how customers can upload pic's that really helps generate a lot of UGC and most of all lots of cute pics of dogs. Love it!

Reviews.io is a very well-built and robust reviews platform. We spent time installing many of the other review apps listed in the Shopify app store and picked reviews.io based upon the many features and benefits. We like the customization that can be done on the review widgets. We also like the flows and emails that can be sent - I believe this is the only app that offers flows similar to what you see on email marketing apps. We have a setup call that was very professional. We have no hesitation in recommending Reviews.io for any e-commerce brand looking to enhance and boost its online reviews and reputation.

Excellent help from Carlus setting us up with Reviews, thank you. Smooth and easy to use. Much better value than Trustpilot.

No complaints at all! Works seamlessly and their customer services are always super helpful, highly recommended

DAME.

2021-12-22

United Kingdom

Absolutely amazing support from Carlus Buchanan. He made the whole thing very easy and answered all our questions quickly and efficiently. We're loving reviews.io and would recommend it to everyone!

Makes collecting customer feedback easy and actually fun. Outstanding support. Very fast and helpful. The best app for collecting reviews that I've ever used.

LYFE Fuel

2021-12-16

United States

The app itself is awesome but the support from the team is what really makes this a stellar reviews platform. They continue to innovate and add new features. We tried other review platforms in the past but nothing has come close to what the team at Reviews.io has built.

Wonderful support and fantastic product! It's really helping gauge feedback for customers and help assist more people quicker. There are limitations and the cost for add-ons is a little steep but what can ya do, I still love reviews.io

Esjoy

2021-12-13

Spain

Carlus Buchanan helped me really quickly and well, so I am very satisfied, a very pleasant person who makes the work a lot easier! I used Yotpo before and recently started using Reviews.io so far I really like it. I am also thinking of switching to Revieuws.io with my other website soon Kind regards, Hugo Roels

Absolutely the best integration for reviews on Shopify! During the transfer of TP to reviews.io we got assisted by the Customer Success Team who was instantly there if we had a question or even extra wishes. A big plus is that they have teams sitting around the world so no matter when you have a question they're instantly in the Service Chat and help you out. Price to value is also great and the integration in our online shop looks amazing! My final conclusion - as maybe expected - I can highly recommend Reviews.io!

Reviews.io has a modern UI and advanced features. They are constantly innovating their product and have a great support team behind them.

We have been using REVIEWS.io for 2 years. It is one of the best reviews management apps providing intuitive UI for our customers to leave product and company reviews. REVIEWS.io is feature-rich and the support team is brilliant. We are happy that we have picked REVIEWS.io.

Great app, great support. The onboarding team was really great and it doesn't just stop there. The support team is amazing and it really helps us to promote our brand and products! I would say this is a must have for small and growing business to set you apart from the big brands

AVnow.com Great app and fantastic customer support! We moved from another review app to reviews.io and the functions and the dashboard are much more coherent and user friendly. Thank you Reviews.io!

Really great straightforward app with caring customer service. They keep helping me and I am very appreciative.

REVIEWS.io ist ein tolles Produkt und für uns ein echter Gamechanger. Es gibt uns die Möglichkeit, seriöse Kundenbewertungen mit echten Erfahrungen, Fotos und Videos unserer Kunden auf einfache Weise zu verbinden und im Shop darzustellen. Durch diesen User-Generated-Content haben potentielle Käufer die Möglichkeit, an den Projekten von Kunden teilzuhaben. Das deutsche Team mit Shane und Niklas ist großartig. Sie sind nah an der Community und leisten eine großartige Unterstützung. Auch die App und das Dashboard sind schlank und funktionieren gut. REVIEWS.io ist eine Top-Empfehlung.

Pladra

2021-11-03

United States

We love Reviews.io- makes it so easy for our customers to leave reviews, which are really important to our business. The backend of the app is also really clear and makes it simple to make changes.

There are some limitations with the app in terms of automations, but customer service is really helpful and always available.

Update: I’m removing one star. I’ve integrated with klaviyo but overall for an app I paid $55 a month. There are way too many bugs to fix. US isn’t seamless and it’s annoying. Australia and UK support are very helpful. Special mention to Alice, Cameron and Andrew. Currently testing klaviyo dynamic link so we’ll see. Set up is a breeze and so far so good.

Easy to install, operate and integrate with other Shopify applications, plus the support team is always responsive and helpful.

This app has one of the best customer service I've experienced. Nancy and Amador were great and helped me a lot. They respond within minutes and actually step in and fix things for you. I also like the awesome widgets available, the features and the UI. Highly recommend!

Super Kundensupport und sehr intuitive und einfache Oberfläche, in die man sich schnell einarbeiten kann. Dazu super Integrationen wie z.B. mit Klaviyo!

Eine App die alles in einem hat. Shop und Kundenbewertungen! Wir haben lange nach so einem Setup gesucht und sind so froh mit Reviews.IO etwas für uns gefunden zu haben! :) Tolle Beratung und einfach nur ein tolles Setup. Kann ich zu 100% weiterempfehlen :)

The product is great but the customer service is truly next level. If you are looking for a reviews app then you won't be disappointed with reviews.co.uk

Honestly, not only is this the best review app on the market, the customer service is impeccable. I am based in Australia and no matter what time I need support, there is someone available to help. I am a big fan of Reviews.io!