Reviews for REVIEWS.io Product Reviews

Really helpful when I needed support on implementing widgets on our website. Connects with Klaviyo and you can do your own HTML designs of emails too. Lot's of functionality.

Kapow Meggings

2023-03-29

United States

Have had a great experience with this app, been using it for a couple of years now and the support and functionality are terrific, have never let us down

Great App. Customer Support is amazing. Thank you, Kai! I used to be on Trustpilot. That was way too expensive. Reviews.io ist perfect for all Shopify Stores. I highly recommend it. Also thank you ISAAC. That was awesome

Riverboat Gaming Poker

2023-03-17

United Kingdom

Migrated over to reviews.io from Trustpilot about 9 months ago and haven't looked back...cheaper, better support, better widgets, better conversion rates, better integrations...just better in every way.

Jake was super helpful! I was going back and forth with the integration process and within 10 mins he worked his magic and it was done. Thank you Jake!

Very helpful when setting up my account. So far, so good! They have each of the attributes we are looking for.

Good platform to collect reviews. More modern, cheaper and more flexible than other "big" competitors. In addition, a super nice and helpful support team. Nothing to complain about here.

Excellent customer support throughout the implementation process. The dashboard and features are very intuitive. Great value. Very impressed.

Fantastic service much better than the other competitors who charge a lot more. Customer care is second to none, especially Adam always goes above & beyond

Very good customer service, the app is pretty easy to use. Adam was very patient and helpful, so, 10/10.

We are very happy with the app and the support team. Huge thanks to Adam and the team for fixing our issues quickly.

Very supportive, friendly and helpful team! the app is great, it shows the reviews and has many features!

The support is unbelievably good and pro-active - via Live Chat as well as via E-Mail. Reviews.io offers some really innovative and useful features. We use the dynamic link feature to send out review invitations from our newsletter tool and we insert widgets via copy & paste code - it's all pretty easy to use and Reviews.io give you lots of styling options for its widgets, without any need to code.

Very helpful service from Vilash in setting this up for our store and looking forward to see what Reviews.io can do for us.

Play It Koi

2023-02-23

United States

The product is fantastic, and the customer support is second to none. Amador has been there to help get problems solved in a hurry each and every time we run into a roadblock. As integrations continue to become more robust, it's only improving the functionality of the app. Very happy that we made the switch to Reviews.io Update: A year later and the support continues to be fantastic! Amador continues to knock it out of the park with the support provided.

Support is awesome but in the end, there were just too many bugs when importing our reviews from the previous app so we did not keep it. There is too much Review.io branding in widgets, and you don't get access to all features with the highest plan advertised on the app store.

I had some problems with the installation but contacted customer service and talked to this lovely person named Mollie. She helped me with everything I needed. So the support is great especilly if you are lucky and get Mollie!

Excellent app! The support is competent and fast. This is how work is fun. Can only recommend this app. We are a very small shop and are happy about the free plan. I hope to switch to a paid plan when there are significantly more sales in the future.

Very quick, friendly and helpful support. The app functionalities also are convincing. Would recommend the app further.

To cut a long story short, we had a very convoluted onboarding process (entirely our fault). Reviews.io have been so accommodating and helpful, and patient, extending some of our services as a goodwill gesture to help us get caught up. The whole team is very professional, and the technical support from Kai has been excellent. Very excited to start getting some new reviews and building our social proof - will write an update once we properly get off the ground

Raised a question on the live chat and Kai helped me to resolve this within a few minutes, thank you!

Its a great company. I have a complex Shopify Store and they put their developers on the clock to get it exactly how I asked.

In my experience, the best Review company if you have a Shopify store. They built the best mouse trap for Shopify.

Great value for the price, solid features, supportive staff. Great alternative to Yotpo for emerging brands.

The support team is incredible - they definitely go above and beyond. From setting-up video calls and being available at all times via email, they have the personal touch and service that so many APPs or platforms do not have.