Reviews for REVIEWS.io Product Reviews

Very good customer service, the app is pretty easy to use. Adam was very patient and helpful, so, 10/10.

Very supportive, friendly and helpful team! the app is great, it shows the reviews and has many features!

The support is unbelievably good and pro-active - via Live Chat as well as via E-Mail. Reviews.io offers some really innovative and useful features. We use the dynamic link feature to send out review invitations from our newsletter tool and we insert widgets via copy & paste code - it's all pretty easy to use and Reviews.io give you lots of styling options for its widgets, without any need to code.

Very helpful service from Vilash in setting this up for our store and looking forward to see what Reviews.io can do for us.

Play It Koi

2023-02-23

United States

The product is fantastic, and the customer support is second to none. Amador has been there to help get problems solved in a hurry each and every time we run into a roadblock. As integrations continue to become more robust, it's only improving the functionality of the app. Very happy that we made the switch to Reviews.io Update: A year later and the support continues to be fantastic! Amador continues to knock it out of the park with the support provided.

I had some problems with the installation but contacted customer service and talked to this lovely person named Mollie. She helped me with everything I needed. So the support is great especilly if you are lucky and get Mollie!

Support is awesome but in the end, there were just too many bugs when importing our reviews from the previous app so we did not keep it. There is too much Review.io branding in widgets, and you don't get access to all features with the highest plan advertised on the app store.

Excellent app! The support is competent and fast. This is how work is fun. Can only recommend this app. We are a very small shop and are happy about the free plan. I hope to switch to a paid plan when there are significantly more sales in the future.

Very quick, friendly and helpful support. The app functionalities also are convincing. Would recommend the app further.

To cut a long story short, we had a very convoluted onboarding process (entirely our fault). Reviews.io have been so accommodating and helpful, and patient, extending some of our services as a goodwill gesture to help us get caught up. The whole team is very professional, and the technical support from Kai has been excellent. Very excited to start getting some new reviews and building our social proof - will write an update once we properly get off the ground

Raised a question on the live chat and Kai helped me to resolve this within a few minutes, thank you!

Its a great company. I have a complex Shopify Store and they put their developers on the clock to get it exactly how I asked.

In my experience, the best Review company if you have a Shopify store. They built the best mouse trap for Shopify.

Great value for the price, solid features, supportive staff. Great alternative to Yotpo for emerging brands.

The support team is incredible - they definitely go above and beyond. From setting-up video calls and being available at all times via email, they have the personal touch and service that so many APPs or platforms do not have.

Very happy with the app. The support is always available and helps fixing little issues or installing a new feature. Can't complain.

Can't commend the support they will provide well enough, Vilash was really responsive and gave quality advice on how to get the most out of their platform with the current plan I'm on.

Hat alles super funktioniert und der Support hilft einem Zeitnahe mit allen integrationen weiter! Kann ich nur empfehlen.

Reviews.io was introduced to us through a colleague as a fresh, new means of collecting reviews, UGC, and enhancing our customer experience through our website. I'm so glad we made the switch from our old reviews platform to Reviews.io because they sure deliver! Not only were we collecting reviews in no time- thanks to their easy to use dashboard and guidance, but they also quickly helped us get our widgets set up, as promised. So far so good with Reviews.io!! I look forward to exploring all we can do with this app. To Kehan, Joe, Leila, and Team- Thank you for being so responsive, kind, and great to work with!

Amazing reviews app! Adam and Kai have been very helpful on customising our widgets. Highly recommended!

Great working app! Kai has been extra helpful to help us adapt the theme settings and code! Try without hesitating

Unbelievably fast service and very easy to implement the solution. Jake is an absolute superstar, we were up and running within 45 mins.

Highly recommended! Clean and easy to navigate dashboard. The tools are great. Implementation is simple and fast. Rahul​ from the customer success team is a pleasure to work with, highly knowledgeable and exceeds expectations when it comes to executing improvements.

Great app and the customer service of Reviews.io is top notch. Always reachable and answering pretty fast. Highly recommended!

Great app and customer service. Really like the widget library and how it interacts with our website