Reviews for REVIEWS.io Product Reviews

Solid 5* support! Massive thanks to Kai for helping me through some code struggles, and supplying the exact code I needed to make it work :)

So far my experience has been great - I'm still very new to the app, so can't give to much insight into it but, I have to say the customer service is top notch - I've been dealing mostly with Kai who has helped out tremendously with the transfer over from yotpo!! Can't thank these guys enough

Fantastic app and amazing team! The product/service works extremely well with our Shopify e-commerce store.

Wir sind super zufrieden mit der App und vorallem dem Kundensupport. Sobald es ein Problem oder eine Anpassung gibt, das Team von Review.io ist super schnell in der Umsetzung! Vielen Dank!

Support is fantastic. Always quick to help and go above and beyond with any issue. Needed a widget coded into the header and they were happy to do it and even added a different version that better suited mobile users.

Excellent support from Kai, who consistently provided me with updates on the progress of my request and went above and beyond to ensure that it was dealt with efficiently. He was also happy to answer all of my questions in great detail which has been a huge help to me! Thank you

Great and efficient support from Kai, didn't take too long to integrate and it was a pretty easy process.

Made a switch from a bigger fish, we couldn't be happier. Shoutout Kai for what felt like 24/7 support with me asking a million questions. Great app, UI, and functionality. The free plan works great!

Very happy with it! The customer service is great, they try to help with everything you need. Would recommend!

Great app to collect reviews. No issues so far. Customer service team are great and really responsive!

Bisher fantastisch. Ich bin gerade noch am Einrichten von REVIEWS.io Besonders wichtig für mich war/ist der Import von bestehenden Bewertungen, die ich über die Shopify Bewertung-App gesammelt hatte. Über den Support ist das möglich und alles war an einem Abend erledigt. Ich bin begeistert! UPDATE: Immer noch fantastisch. Neue Bewertungen kommen täglich rein. Der Support ist genial und super schnell, egal um was es geht.

Great APP to collect reviews. Customer support is great. If you have any problems, you will be helped immediately.

Ben Garelick

2022-08-10

United States

Love this app! Really easy to collect reviews. The interface is very user-friendly and our customers find it easy as well to write a review. Shows on Google ads once you have 100 reviews as well! Highly recommend.

I'm new to these apps so I can't comment on the overall experience just yet, but I did want to come here initially to show my thanks to the Support & Dev teams. Incredible levels of support and every issue I've needed help with has been taken on and fixed/implemented in a friendly and quick manner. Thanks for all your help so far!

THE way forward for collecting reviews. We were with a previous review company for a number of years but the help/integrations/functionality were not a patch on Reviews.io. I would highly recommend them to anyone. Service is superb!

Great app for reviews! Somehow my customers actually respond to review requests! Great support team also!

By far the best platform to centralise and receive reviews! The support is amazing and reply quicker than I can. I highly recommend.

Unfortunately we had issues mapping unique identifiers for google shopping, so could no longer continue using reviews.io. But they reached out and took my previous review productively so this doesn't happen to anyone else. Support were always great.

Reviews.io has great features, innovative backend and superb support team. Highly recommend it. The video first review request emails are really rocks. If your crownd are millenials, REviews.io is a definite go.

great support, Monika helped me out a lot. The UGC feature is very handy and for small shops its a great integration

Wir sind begeistert von Reviews.io Leistungsumfang, Support & Pricing. Vorher haben wir Trusted Shops benutzt und hier haben wir mehr gezahlt für weniger Features und der Support von Trusted Shops war grottig.

Functionality appears very robust and the team are helpful at setting everything up. I would recommend

I've been with Reviews for a few years now and its a Great product with a great team. Look forward to more features that they can provide in the near future

Works great with our website and Kai has been incredibly helpful in getting the widgets set up. Great service from start to finish.

Everything was going well until the actual implementation of the widgets and import of our reviews file. The developers replaced our previous reviews widget on a LIVE PUBLISHED THEME which did not work. So all our products were showing "0 Reviews." When I reached out to my account manager and customer support, they told me it would take up to 2 BUSINESS DAYS to reverse or fix this problem. So I have to sit here and wait 2 days for you to fix your mess-up? Why did you develop on a live theme? I switched because customer service was slower on stamped, but at least they knew what they were doing. I do not have the confidence the rest of our platform is suitable if you can't even manage this simple task. UPDATE: The account manager escalated this to their CEO/CTO and the matter has been handled exceptionally. They stand behind their product.