Reviews for REVIEWS.io Product Reviews
Pamper Yourself Now Ltd.
2022-10-18
United Kingdom
I'm not very good at Tech but found review.io easy to set following the simple steps on the help page. Kai my customer service adviser was amazing. I had trouble getting the reviews on my web site but she accessed the backend and popped them on there for me.
Stonemen
2022-10-18
Australia
I had a lot of help setting up integration with Reviews.IO and customisation. They have been so great at responding quickly and with fast solutions to any issues. Always friendly, patient and made things finally happen! Thanks again
apfelmoment
2022-10-18
Germany
Great app! And incredible customer support. When a question comes up, you get an answer right away.
Caruso's Natural Health
2022-10-16
Australia
We were using Yotpo but found reviews.io better suited to our business needs. Andrew, our customer success specialist has been of amazing help with the onboarding process and helping us in getting our first group of reviews right off the bat! Thanks so much to the reviews.io team.
Soon Maternity
2022-10-13
Australia
Easy to setup and use and the support teams assistance with absolutely any query is AMAZING! Thank you reviews.io for making the process seamless.
About Companions
2022-10-13
Germany
Pretty straightforward integration, easy functionality. The support team was very helpful as well, quick and professional.
IKARIIA
2022-10-13
Austria
Many thanks to Mollie from customer service- she was able to help me set everything up super quickly. We are thrilled with REVIEWS.io
Taste Argentina
2022-10-05
United Kingdom
Love this app! It's a great way to give your customers the confidence they need to make a purchase. The support team are also incredibly helpful. Thank you!
Coraline Skincare
2022-10-05
United Kingdom
Very helpful customer service - had a few different things that needed to be integrated and whoever was helping, from Mollie to Adam were very helpful.
ELIVIDE
2022-10-04
United Kingdom
Reviews.IO have been excellent from the start, lots of great functionality. Kai helped me set up the widgets properly, the communication was amazing. I would highly recommend.
Campbells Prime Meat
2022-10-03
United Kingdom
We switched platforms to Shopify and the Reviews team were fantastic in their assistance to get us moved across and back up and running. Credit to Glenn and in their dev team Ben for their help
Bavarian BUA
2022-09-29
Germany
Super Hilfreiche App und der Kundensupport ist auch Klasse. Ich kann sie nur weiterempfehlen und bin total begeistert.
Logicalskincare
2022-09-29
United Kingdom
Easy to set up and great customer service for any challenges - thanks Jake! There's so much more to this app than I realised so I'm looking forward to exploring other features.
DANYCARE
2022-09-28
Germany
We use the app in several stores and are absolutely satisfied. But the best thing is, if there is even a small problem, the support is immediately on the spot and helps - competently, quickly and reliably. Thank you!
2022-09-27
United States
We used Reviews.io to have a one-stop platform for all our reviews needs and we even got some of the paid add-ons that is really useful for managing reviews on various 3rd party review platforms. Even the basic plan is extremely useful to get feedback from your customers and it's so easy to set up and use. Shout out to Kai and Jake for assisting me with some technical stuff that saved me so many hours of manual tasks and we're able to send 8000+ review requests to recent customers within minutes and also to make sure we are able to put forward the best photos in the reviews for future customers to view. Next step, we will be trying to build a bank of UGC (user generated content) to be displayed on our website using Reviews.io's widgets and add Un-invasive review widgets in all our product pages. I am confident our revenue will improve just with some of the tools reviews.io offers in their plans.
Vetopia
2022-09-15
Hong Kong SAR
We had ups and downs for a while with reviews.io but it seems to work smoothly now. Our success manager Andrew is willing to help the best he can and is doing a good job so far.
Daisy by Shelby
2022-09-14
United States
Using this app to give our customers and easy and effective way to write reviews. I am not tech savvy at all and was procrastinating getting something like this set up, but the support team (we worked with Cam!) replied IMMEDIATELY and was extremely extremely helpful. If you are looking for a fuss-free solution for reviews on your site, I highly recco them. Thanks again, Cam!
The Shoe Garden
2022-09-14
Australia
I appreciate the proactive approach by Reviews.io staff reaching out to explain how I can use the platform more effectively. There are new things I wasn't aware of, which I'm now busy adding to my website.
MOOT
2022-09-13
Germany
They are fast and really helpful! The customer support is friendly, has easy solutions or fixes the problem themselves
BETTER BE BOLD
2022-09-09
Germany
Great support! I really love the Reviews.io-Integration in our store. Nice widgets to place the reviews in different ways on every site.
Trash Planet
2022-09-09
United Kingdom
Really nice app. Lots of good features. Easy to use and I like that it's possible to add custom questions regarding fit etc. Also not noticed any difference to our site speed. The support is also great, Kai has helped us out a lot getting Reviews on our store and looking great :) highly recommend!
Shop Sheko
2022-09-09
Germany
Amazing support! I was struggling to get the app running. I contacted the support and got help immediately. It turned out that the Shopify shop wasn't connected correctly. After a reinstallation of the app in Shopify and some sync time, it now works perfectly.
2022-09-07
United States
Best customer review platform available on the Shopify platform. We have used ShopperApproved and can confirm that Reviews.io is a superior solution.
CauCawa - Ehrlicher Kakao
2022-09-07
Austria
This app works really great and I generated lots of new reviews! the support is very friendly and quick to respond. best rating app out there for me!
Bertie & Jack
2022-09-06
United Kingdom
Great app - great customer service. Quick helpdesk response, which is much appreciated. Recommend. Especially helpful this evening - thanks! Fantastic customer service today from Mollie - awesome support. Really great support today.