Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Wishlist Plus enables your shoppers to save favorites and return to them later. Comes with powerful APIs to customize wishlists and integrates with leading email services to send price drop and restock alerts. Helps shoppers organize products into multiple wishlists and share them via emails, SMS, and socials. Supports anonymous wishlists. Comes with detailed reports on shopper behavior. Includes a new Customer Accounts extension for easy tracking of all wishlists and browsing activity.

Retain more customers with a customisable loyalty program and referrals. Launch quickly and easily make changes, no coding required. Encourage customers to spend more and increase repeat purchases with 20+ out-of-the-box campaigns, like goal spend and social media engagement. Acquire more new customers quickly by incentivizing referrals. Access advanced analytics to understand customer behaviour and optimise your rewards program to boost engagement and create lasting brand loyalty.

EasyGift adds products to the cart from rules you build in the Shopify admin. Triggers include cart subtotal, cart quantity, specific products, collections and product tags. The action adds the reward silently, or opens a popup so the shopper picks a variant. Rewards are discounted by the app's own Shopify Function or by a Shopify automatic discount. Rules support start and end dates, audience conditions, and alerts when a reward goes out of stock. Analytics attributes orders to each rule.

Elevar by Audiense's server-side tracking with Session Enrichment stitches events, sessions, and channel attribution to recognize returning anonymous users and connect behavior across visits in real time. Built for a cookieless future, Elevar provides a flexible, scalable data foundation—delivering reliable data to Meta CAPI, Snapchat, Klaviyo, and more without browser tracking. Scale profitably with data you can trust.