Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Get the most out of your product reviews with all your data consolidated in one platform. Deliver a seamless customer experience with all review requests on brand, on time, and never double-sent – Klaviyo already has all your existing templates and applies smart sending rules to all sends.

Go beyond the basics with Klaviyo’s AI-first B2C CRM. Klaviyo syncs Shopify data in milliseconds so every message and insight reflects what’s happening in your store right now. Unify data from 350+ integrations and boost marketing performance with campaigns, smart segmentation, and automated workflows from Klaviyo’s AI Agents. Over 117k brands use Klaviyo and Shopify to grow faster with personalized emails, SMS, WhatsApp messages, and AI customer service tools that turn browsers into buyers.

This app is for merchants with an active Klarna Payments integration. Note: this app will not add Klarna as a payment method. Use this app to boost your business with messaging that lets your shoppers know that Klarna is an available payment option throughout the entire shopping journey.

Enhance your sustainability strategy and embed climate action across your full customer journey. Tree planting, plastic rescuing, & carbon offsetting for sales, reviews, subscribers & more. Forge a direct link between your customer's actions and sprout positive environmental impact through dynamic features - customisable widgets, certificates, dashboards, QR codes and more. Good for the planet and your metrics - increase conversion rates, order value, retention, and lifetime value.