Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

EasyGift helps you automatically add to cart any free gifts or product add on based on custom rules. You'll become a monster upsells brand with these kinds of add to cart upsells and BOGO / Buy 1 Get 1 offers. With a super simple UI, creating rules for free gift upsell is as easy as meditation for a monk. You can choose to generate cartbot like rules for cart upsells based on the total cart value or specific products. You can even decide when to activate the offer by scheduling a start time.

Klaviyo Reviews collects text, photo, and video reviews with automated email and SMS requests from prebuilt flows. Verified reviews build trust, and AI helps customers write reviews and drafts your replies in your brand voice. Show ratings, summaries, and reviews in on-brand widgets, sync to Google Shopping, and add custom questions. Because reviews live in your CRM, segment on ratings, personalize across channels, feature reviews in campaigns and flows, and route low ratings to support.

Go beyond the basics with the Klaviyo marketing app. New stores get a guided setup — sign-up form, welcome email, and abandoned-checkout flow — without leaving Shopify Admin. Unify data from 350+ integrations and boost marketing performance with campaigns, smart segmentation, and automated workflows from Klaviyo’s AI Agents. Over 117k brands use Klaviyo and Shopify to grow faster with personalized emails, SMS, WhatsApp messages, and marketing automation tools that turn browsers into buyers.

Create product bundles that increase AOV with bundle upsell offers, product add-ons, cross-sell recommendations, and AI-powered Frequently Bought Together. Build mix & match bundles, fixed bundles, BOGO, Buy X Get Y, free gift with purchase, and build-your-own bundles with Bundle Builder. Show upsell offers on product pages to help customers add complementary products before checkout. Use volume discounts and quantity breaks as upsell offers that turn orders into higher-value bundle purchases.