Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules.

Koin is an automation marketing and loyalty solution. It boosts customer retention, repeat purchases through cashback and reward programs powered by Shopify-native store credit. Issue store credit for loyalty rewards or marketing campaigns. Carry out your promotions without hurting your profit margins — the tool for discount replacement. Apply store credit to DTC customers or B2B companies on Shopify Plus. Migrate old loyalty points into store credit easily with our templates & 1:1 support.