More than live chat: a helpdesk for chat, email and social, powered by Lyro, an AI agent that supports and sells. Lyro doesn’t just answer — it acts within your rules: order status, refunds, cancellations and order edits, in Shopify or any CRM via API. On your storefront Lyro also sells: it starts conversations on product pages, compares products and adds to cart. When a human steps in, your team sees the orders and live cart, and sends products, discounts or order updates from the Tidio inbox.

Empower customers to request quotes from product, collection, home or cart pages. Create multiple customizable forms to show at specific different products. Display quote buttons anywhere of the store at Any Page. Convert cart items to quotes, sent directly to the store owner. Merchants can edit quotes as draft orders, apply discounts, free shipping or shipping cost and email PDF invoices with checkout links, making it easy to engage customers and negotiate to earn the best Win-Win Deals.

Form Builder lets you create unlimited custom forms, including registration forms, contact forms, survey forms, wholesale order forms, multi-step forms, and Typeform-style forms for your Shopify store. With drag-and-drop design, Google reCaptcha, advanced conditional logic, and custom fields, building forms is easier than ever. Fully mobile-responsive, supports file uploads, and works with all Shopify themes. Track UTMs and customize every detail to match your brand.