Go beyond the basics with highly targeted, personalized emails and texts that drive sales for your store and power smarter digital relationships. Easily centralize your data from 350+ integrations and use it instantly to connect seamlessly with customers across all of your channels. Start fast and continually improve with built-in AI tools, proven email & automation templates, peer benchmarks, and on-demand and live assistance. All with a single login.

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.

TOTE bridges the gap between the online and in-store shopping experience by focusing on your store’s most valuable—and personal—square footage: the fitting room. Research shows that the majority of in-store purchasing decisions are made in the fitting room and shoppers that make it there are much more likely to buy something. Your customers spend time browsing, scrolling and researching to find your products. Imagine what could happen if they could fill their fitting room with the next click.

Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.

Covet.pics helps you collect and show photo & video reviews from your customers. Automate & display Instagram @profile or #hashtag photos, videos & reels. Invite your customers to upload their own photo & video reviews. Run email campaigns and monitor which buyers have uploaded media. Approve their reviews for the gallery and reward them with a discount. Upload your own photos to showcase your seasonal lookbook. Run photo contests and create a community around your brand.