Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Okendo gives you the tools to turn your shoppers into Superfans! It's a unified platform with 5 connected, fully featured apps for powering Reviews, Loyalty, Surveys, Quizzes and Referrals. With Okendo, you can power engagement and conversion across all stages of the customer journey. And by having everything in one place you save money on subscription costs and streamline internal workflows. Join the thousands of Shopify brands growing faster and smarter with community marketing by Okendo.

Get the most out of your product reviews with all your data consolidated in one platform. Deliver a seamless customer experience with all review requests on brand, on time, and never double-sent – Klaviyo already has all your existing templates and applies smart sending rules to all sends.

Go beyond the basics with Klaviyo’s AI-first B2C CRM. Klaviyo syncs Shopify data in milliseconds so every message and insight reflects what’s happening in your store right now. Unify data from 350+ integrations and boost marketing performance with campaigns, smart segmentation, and automated workflows from Klaviyo’s AI Agents. Over 117k brands use Klaviyo and Shopify to grow faster with personalized emails, SMS, WhatsApp messages, and AI customer service tools that turn browsers into buyers.

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.