Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Wishlist Plus enables your shoppers to save favorites and return to them later. Comes with powerful APIs to customize wishlists and integrates with leading email services to send price drop and restock alerts. Helps shoppers organize products into multiple wishlists and share them via emails, SMS, and socials. Supports anonymous wishlists. Comes with detailed reports on shopper behavior. Includes a new Customer Accounts extension for easy tracking of all wishlists and browsing activity.

Find world-class sales and marketing tools via one intuitive portal. On top of email and SMS marketing, AfterShip Marketing serves merchants with other advanced tools like AI-powered product recommendations, countdown timers, and promotional bars to create interactive experiences that are proven to drive sales. What’s more, all these tools are ready to be used with minimal effort and without technical expertise or assistance.

Provide a personalized and secure login experience with multiple options: allow customers to sign in using their preferred social media accounts, Google One Tap Login, or secure email links. Collect essential information, such as phone number, to enhance personalize interactions. Customize the login interface to match your brand's aesthetic and provide a seamless user experience.