Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Sam Shipping Protection helps you offer clear and customizable coverage for lost, damaged, or stolen orders. You stay in control of the protection program while giving customers added confidence during checkout. The app fits naturally into your store, helping you create a smoother and more transparent shopping experience. The app supports multiple languages and currencies for flexible global use. No middlemen. No revenue sharing. Just more profit — and happier customers.

Shopify businesses use Privy to grow their email & SMS contacts, automate their email marketing, send money-making text messages, and improve their website conversion rates. With Privy, you don’t need to be an expert to design email newsletters, launch website popups, or automate cart saver texts. Privy is built for ease-of-use, so you can spend more time focusing on growing your business. And if you have questions, our support teams are there with you every step of the way.

Verifying a customer's group affiliation online is difficult. So how do you protect your military, first responder, nurse or teacher discount from fraud? Let GOVX ID handle the verification for you! GOVX ID verifies your customer's group affiliation in seconds and distributes secure, single-use discount codes - all without the customer leaving your website. GOVX ID helps you acquire new customers and create customer loyalty while eliminating discount fraud.

Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules.