Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Doofinder is the AI Search & Discovery platform for eCommerce that helps customers quickly find exactly what they need. Whether searching, browsing or chatting with the store. Its technology understands real intent and turns every interaction into a sales opportunity. It serves as a conversational AI layer, boosting conversion, revealing what customers want, what they can’t find, and where the biggest growth opportunities lie. Plug-and-play. No development required. See results from day one.

Shopify businesses use Privy to grow their email & SMS contacts, automate their email marketing, send money-making text messages, and improve their website conversion rates. With Privy, you don’t need to be an expert to design email newsletters, launch website popups, or automate cart saver texts. Privy is built for ease-of-use, so you can spend more time focusing on growing your business. And if you have questions, our support teams are there with you every step of the way.