Pre-Order & Back-in-Stock makes it easy to manage pre-sales and notify customers when products are available. Set up pre-orders based on inventory levels or schedule them with start and end dates. Automatically tag orders with labels like “preorder” or “shipping date” and send confirmation emails to customers. For back-in-stock functionality, customers can subscribe to get notified the moment a sold-out product is restocked, helping you recover lost sales and improve customer satisfaction.

Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Built for EU shops, US sellers and stores selling worldwide. Every country and state has its own privacy law. Avada GDPR Cookies Consent helps you stay compliant with each, showing the cookie banners required by each market-based visitor location. The cookie scanner names and sorts the cookies your store run. Cookie consent reaches Google Consent Mode v2 and GTM, so ads and analytics keep working. Privacy policy pages for GDPR, CCPA, LGPD, PIPEDA and APPI on every plan—easy setup with Sidekick.