Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.

Wholesale Gorilla is the app we wish we had when we launched our Shopify store. It seamlessly integrates wholesale pricing into your existing store—approved customers simply log in and shop with their special rates. Keep it simple with wholesale price rules, or unlock powerful B2B features like net terms, custom shipping, order limits, product exclusions, and quantity breaks. Whatever your needs, our full suite of tools has you covered. And when you need support? We’ve got your back.

Unlock the power of free gifts to boost sales and loyalty. Our app lets you easily create custom gift offers—like BOGO, Buy X Get Y, or free shipping—without coding or design skills. Set your rules, add a message, and launch your campaign in minutes.

Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules.

CWILL (SendWILL) helps Shopify merchants collect subscribers and run email marketing campaigns with popups, forms, and automations. Capture subscribers with email popups, exit-intent forms, newsletter signup forms, and spin-the-wheel offers. Email Shopify customers with welcome, abandoned cart, win-back, and post-purchase automations. Sync subscribers with Shopify Email, customize popups, and track performance. Previously known as Trustoo and EcomSend.