Leverage word-of-mouth marketing to turn your customers into brand advocates. Motivate your existing customers to refer your brand to friends, family, and acquaintances to grow your business. Reward them for successful referrals and offer discounts to new referred customers on their next purchase. Invite and collaborate with influencers and pay commissions on new sales they drive to your store.

Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. When buyers sign in with Shop, your Inbox agent can personalize replies using their preferences and purchase history from across Shopify. Run Inbox with or without the agent. Inbox learns from your catalog, policies, and store content while you control its tone, style, and rules.