About this app
Launched: Nov 28, 2025, 12:00:00 AM
Voice, video, and live chat inside tickets. Unify Your Customer Support with WhatsDesk Today.
WhatsDesk is a voice- and video-first helpdesk for Shopify. Reply with quick voice notes, short video clips, or lightweight screen share so issues get solved clearly. When both sides are online, it works like live chat; when they aren’t, it falls back to threaded tickets and email in a unified inbox, so nothing gets lost. Auto-transcribe and translate messages for global customers. Set up in minutes, customize your widget, invite teammates, and track usage, all in one place.
- Live chat when both agent and shopper are online
- Record quick voice notes or reply with a short video directly inside tickets
- Public ticket links let customers follow and reply securely
- Unified inbox with email in & out so conversations stay in one place
- Auto-translate & transcribe for multilingual support
Features
Channels
Email
Live chat
Contact form
Workflow automation
Ticketing
Unified inbox
Customer notifications
Multi-language
Reports
Pricing Plans
Starter
29
- 2 agents included
- 500 Audio/Video minutes
- Screen-share (Webview only)
- User language support
- 2 email inboxes
- Language Transcription
Pro
59
- 10 Agents
- Website support
- Text, Email, Voice, and Video
- 1000 Audio and Video Minutes
- Language Transcription
- Language Translation (agent primary)
- Screen-share (Webview + Webcam)
