About this app
Launched: May 12, 2021, 12:00:00 AM
Autonomously resolve your tickets
StateSet ReSponse delivers intelligent, autonomous AI Agents that execute tasks, make decisions, and drive results. Our digital workforce revolutionizes DTC customer service operations, handling everything from order modifications to subscription changes with unparalleled efficiency. Join us in reshaping the commerce landscape with AI-driven, result-oriented solutions that transform your CX operations and delight your customers.
- Accurate and personalized ticket resolution using AI
- Auto-close tickets that have been resolved with personalized responses.
- Integrated with Gorgias for auto-resolving customer tickets
- Add and Update answers based on your knowledge base, rules and brand attributes
- Automate Order Cancellations, Order Tagging and Order Modifications
Features
Channels
Live chat
Social media
FAQs
Contact form
Help center
Email
Self-service
Workflow automation
Reports
AI responses
AI summaries
Escalation
Response templates
Auto-assign
Auto-reply
