About this app
Launched: Jun 17, 2025, 12:00:00 AM
Hidden Gems uncovers answers to the most important insights you can learn from your customers.
Hidden Gems solves the challenge of collecting meaningful customer data without disrupting the shopping experience. Beautiful, powerful surveys that customers will enjoy. Unlike traditional surveys that overwhelm customers, our Question Flow approach presents one question at a time at optimal moments - before purchase on site and after purchase on Thank You and Order Status pages.
- Beautiful Pre or Post Checkout surveys. Start from scratch or use a template.
- Question Flow methodology presents one question at a time for great UX.
- Built-in Shopify discount codes encourage and automatically reward customers.
Features
Form customization
Conditional logic
Custom styles
Drag-and-drop editor
Templates
Pop-ups
Survey types
Customer satisfaction
Market research
Net Promoter Score (NPS)
Product feedback
Post-purchase
Attribution
Submission management
Data export
Analytics
Customer segments
Pricing Plans
All Inclusive Plan
19
- Pre-purchase Surveys
- Post-purchase Surveys
- Unlimited Questions & Responses
- Email Support
