Reviews for REVIEWS.io Product Reviews

Really happy with Carlus and Shane for helping us out and making the implementation work as smoothly as possible. Big help :-)

The guys have been really helpful in getting us all set up on reviews.io, everythings gone smoothly and quickly and they were always able to answer any questions that came up.

The Pi Hut

2021-07-02

United Kingdom

The customer service from ReviewsIO is absolutely top-notch - it stands out amongst all of the other apps and services we work with and just 'makes a difference' (big thanks to Carlus and the team today who very quickly resolved a Shopify code issue for us). The app is great too, managing reviews and keeping an eye on things is made very clear and easy.

Really helpful team and such a great product. We looked at a number of different options when searching for a review platform and this ticked all the boxes and the price was of exceptional value - especially considering the functionality and support provided. Highly recommend

We have used reviews.io for some time. I have found the team very helpful with any questions, service and response times is also very good. Overall the app is a perfect addition to our site and does help customers when choosing to purchase a product.

askderm

2021-06-24

United States

We researched different apps that connect with Shopify for review solicitation, and this is by far the best value!

Arccos Golf

2021-05-27

United Kingdom

We were looking for a reviews platform for a while when we came across Reviews.io that met all of our needs at a fraction of the cost of some of the other options available. The setup was very simple and the customer service/support is amazing. Their team take the time to review your account on a regular basis to make sure you are optimised for success! Definitely would recommend.

This app provides excellent integration with Shopify. The automation features have saved our staff so much time. The technical help provided by the developer is also amongst the best we've experienced. Highly recommended reviews app.

Integrating Reviews.io onto our bespoke Shopify site was simple but what I have appreciated most is the quick and professional turnaround from the support teams (& live chat) whenever I have had a question or issue.

Very happy with the Reviews.io platform with an excellent integration team who make the whole process extremely simple. The review platform itself is user friendly, great pricing and easy for customer interaction for leaving reviews.

Pool Store Canada

2021-05-20

Canada

Update to the saga - The Reviews app had an issue and none of the review requests were sent. I send several support requests regarding this issue and nothing was done. reviews agreed to refund my years subscription as i want to cancel but every time i ask were the rund is they seem to forget an=bout the agreement they made. I have now had to cont my credit card comapy to get the refund as the team at Reviews.IO simply can not be trusted Have yet to use the reviews.io plan as we are waiting to import reviews from our old app. The features look good from what i have seen. I signed for the Growing Business plan paying 12 months upfront, then also charged for the monthly plan! had the monthly charge refunded. To be honest they are quick to correct Keep an eye on your credit card statements.

Well, to make a long story short - on company plugin website they state that Question & Answer is avaliable in a Small Business plan. After conversation and paid for a developer to install that plugin on our website - they said "I apologize. The wording on the pricing plan page needs to be updated." If we knew that we would use differ plugin - not waste out time ! Lesson learned

Truly fantastic solution, super easy to integrate, and a great team to work with. I love their dashboard as well as the way you can combine relevant reviews. The social tools are also increadable.

This app is exactly what we needed when we started looking at upgrading our review platform. While other apps have annual contract minimums or very very high fees associated Reviews.io was perfect for allowing us a great customer experience and allowing us to grow under their app. 5 out of 5

Window Film World

2021-04-26

United States

Customers love it, Google loves it, and we get to scale our customer support experience because of it

We looked at a few options as we wanted both a place for our customers to know that our reviews are verified so they can trust them while also allowing these reviews to be seen by Google. The main area that stood out with reviews.io is the support, Vilash in business development and both Amador and Carlus in customer success have been excellent. We asked a lot of questions and they were really helpful and proactive. This stood them apart from others and I'm happy with our decision and implementation.

I've been using REVIEWS.io for nearly 1 year now and they are excellent. They've always provided instant support and have helped me with some suggestions to boost my review conversion rates. The reviews in which you receive are all invite-only, so you getting only quality reviews that have are been verified. I would highly recommend REVIEWS.io to any growing business.

Great app, it has been super helpful to have this linking through to Google. We have quick communication with our account manager Cam. Recommend!

Very easy platform to use. Carlus helped us set up our review widgets. He was very friendly, had great communication, fast responses and all in all great to work with.

I used this app to help increase company reviews and collect product reviews whereby customers can also upload pics and videos. Love that Reviews.io has creative widgets and functions to ensure your store is displaying the reviews on the website and social media in an aesthetically appealing way. Cameron from the reviews team was super helpful every step of the way and very prompt in his responses. Smooth onboarding proces.

This app is super easy to use. Seamless & stable integration with Shopify, and the range of widgets is great. And backed by a really great support team!

Kapow Meggings

2021-03-31

United Kingdom

We've been using reviews.io for around 12 months now and it's been wonderful – easy to use interface and daily management, and lots of widgets to choose from. Their support team has copped many questions from us and they've been polite and very helpful on every occasion. Highly recommend this app for people wanting a cost-effective way to use reviews and build customer trust.

Great app, really helpful for organising UGC and social proof. Easy to work with and navigate. Great having a team to call with any issues.

Tangle Creations

2021-03-25

United States

This app is brilliant! The support team is very responsive and always lending a helping hand. Highly recommend.

Rogue Royalty

2021-03-23

Australia

So easy to navigate through the dashboard! The team is always available to respond to our enquires and always within a timely manner. Really happy with the app so far.