Reviews for Referral Candy & Affiliate

Keeva Organics

2016-06-29

United States

Amazing customer service. Amazing products. These guys are going to kill it. If you need a referral program, use Referral Candy.

Shearclub

2016-06-26

United States

We've had nothing but a great experience with ReferralCandy. It is powerful and unbelievably customizable. Going with ReferralCandy for our referral needs was a no-brainer, because it integrates beautifully with ReCharge, the app we use for recurring billing (which is also a five star app with impeccable support). Thanks you, ReferralCandy!

Wasn't very successful for me, the most frustrating part was being hounded with emails from them, had to ask them to stop!

Automated, largely set-and-forget it programs are great when they work, and this has. The only downside is that we still experience a low amount of fraud that doesn't get flagged. Nonetheless, the overall ROI and experience has been quite positive. Support has been responsive, too.

Great customer service and easy to use! Boosted our sales by a couple thousand dollars each month

Global Tactical Supply

2016-05-26

United States

Awesome help, great service very patient!

ReferralCandy is a great low cost customer acquisition tool. I highly recommended it. It has great functionality and is easy to use. It takes a little time to get ramped up, but don't get discouraged (it's worth it). Their customer service is great!!!

I have been working with Ferry at Referral Candy for over a month now. He has been excellent to communicate with. I always have prompt responses from the team at Referral Candy. They are really interested in helping you have the best referral program you can have.

Love it - simple to use and manage and has been a great revenue driver for us!

Ferry was amazing at walking me through the process and explaining every bit of detail how ReferralCandy works. With his help, we're getting more referrals on daily basis as well as sales. 5 Star!! :) Thank you for great customer service and tech support.

Karen was very helpful with giving me the information I needed. The app seems to be working well - still waiting to see if i will get referral traffic.

Thank you for making a great referral app RC! I like that I can create different programs for referral; and ultimately that you make many different pay back options to our customers who are sharing the love. Referral Candy makes it easy to share the love back to our customers! Bella Materna loves Referral Candy. Missing a star because I have to pay through Pay Pal. Just want it on my Shopify invoice or direct...

Nokaorganics

2016-02-04

United States

While we had some issues with the platform itself, the support team at Referral Candy (specifically Karen and Bryan) were extremely responsive and helpful in resolving them. So, the support team gets 5-stars.

Appreciate Benjamin's prompt support on all matters. We recommend.

So far our experience has been great. After a Skpye all with Ferry I now know how the Referral Candy system works and am really excited to see how it will increase sales in my store!! Watch this space for more positive info. Thanks Ferry for all your input, laughter and patience. It's friendliness like this that really motivates one to use the product to its maximum capacity.

Hi Referral Candy! I sent out a campaign this past week to 800+ customers. This was my second campaign so I am still relatively inexperienced with operating the referral program. I tested the email and all the links after I sent the email out and nothing was working. I felt terrible at that moment because I thought I might have sent out over 800 emails that didn't work. I contacted referral candy support and immediately got help. Karen M. and Benjamin B. spent over 5 days helping me figure out what was wrong! The email works fine now. I have had nothing but top notch customer care from this company (sometimes my contact is Eugene and he is very helpful as well!). So thanks to the referral candy team for providing a great service and awesome customer care!! Matthew C.

I'm extremely impressed with the customer service at ReferralCandy. Jon has been awesome in providing me flexibility and time in implementing ReferralCandy onto my site. Instead of being charged per month, as I expected, Jon delayed any payment until I got up and running. What was most impressive is that I was notified before I was about to be charged again, providing me a heads up. I thought this was a pretty great thing to do. It shows that you put your customers first. Thanks

Very impressive customer service from Karen in the support team. Thanks!

I was blown away by the service from Ferry Gabriel! He spent over two hours on the phone with me and we got the app up and running and added over 8000 names from our mailchimp list. We haven't seen any referral orders yet, but we've seen a ton of referrals from Referral Candy so just crossing our fingers that the orders start coming in. Please hold on to Ferry - he is a gem!

These guys have excellent customer service! I've only just started my trial and so far so good. Would definitely recommend this app. App is straightforward and easy to navigate. Awesome app guys!

Great support, fast, precise. And I also love this app, it does what you need to run a successful referral campaign.

Very Helpful. Thanks Guys, look forward to using the app.

We love the APP and the Customer Service! :) Very easy to use and their Customer Service team answers our queries promptly. Highly recommended.

Wish we had installed it a year earlier. We've gotten great conversions and shares, by allowing our customers to more easily share it with their friends. App and install is very simple. It really runs itself after you install it. It's had a great ROI for us.

Referral Candy and it's support team has been great through setting up our program. We offer cash-payouts to each referrer and RC helped us get everything set-up without hassle. Jon is great and is very responsive.