Reviews for Referral Candy & Affiliate

Great program, increased my sales by a good amount!!!

Great product. Seamless Shopify integration. Helpful support team. Support isn't immediate, but always got a response within a day, usually much shorter. The out of the box version isn't the prettiest, but pay a little extra and you can fully customize your pages. Well worth it.

We've been using Referral Candy on www.quadlockcase.com for several years now and it works brilliantly. There's never enough time in the day when running a young start-up so when something comes along which can solve a problem with the click of a button you have to go it a go. Referral Candy was exactly that solution for us. Not long after we launched our site we had more and more customers asking for a referral program. We looked at our options and referral candy appeared to be the easiest and simplest to install so we gave it a go. It really has been a set and forget system. Referral Candy takes care of all the emails, and payments with out us lifting a finger so we barely have to even think about. And it works! It's generated hundreds of sales which we may not have got otherwise. Highly recommend.

Dapper Time -

2015-02-03

Australia

We have tried a few other referral apps, and in the end decided to stick with ReferralCandy, as it's the only one that let us flexibly customise the design at low cost, and also allows us to pay cash to customers who refer, which seems work the best for us. Also RC's customer service is quick and responsive!

Great app and support from the team. It's been a tremendous help to our referral program and we see some amazing results in generating new customers. A must have for all eComm brands.

We used to be using another competitor referral program, but since having moved across to ReferralCandy we've seen not only engagements, but sales and social sharing skyrocket. Very happy customer.

Velvet Cloud

2014-08-25

United States

In debating how to review this I realized that, I don't have a very comprehensive scope of the other referral apps. It's because I tried a few, REALLY didn't like how they worked, immediately uninstalled and eventually found referral candy. There are new ones out there, but I haven't bothered and I feel like that in itself is something. This app works wonders. It works brilliantly and it's super simple. If anything, it really under credits itself for how many sales it generates in the dashboard from my experience.

Easy to set up. Still trying to figure out how to limit referral discounts so that onky the referrer see it. Other than that the sysstem works well for referring.

Have been using this APP for a month and the traffic and sales have both increased because of it! Thanks ReferralCandy

Jaswant's Kitchen

2014-06-03

Canada

Very easy to use and install. So far we've only had one purchase from a referral but we've only had the only for a couple of weeks. Overall great app.

excited to see how this grows. very easy to set up.

"Per Use" pricing is a not correct. If you look at their pricing, they charge a minimum monthly fee ($15, $45, $155, $885) if you do not have enough commission to cover that fee. Not only that but ReferralCandy takes a whopping maximum 7.5% commission on referral sales. This is not recommended for small businesses or businesses on a tight budget.

It's a great app! Super easy to set up and use. Especially love the option for customers to donate their earnings as well.

Very easy to set up and includes all needed functionality for us. Only one small issue — post-purchase popup widget doesn’t work with Shopify.

We looked at a number of different apps before we chose referral candy. It is a nice setup and it is one of the most comprehensive referral apps we looked at. It also has measures in place to prevent customers from referring themselves which is a nice feature. I would definetely recommend this to my friends.

My business runs mostly on referrals, so ReferralCandy offered a way to increase sales. Pros - It runs itself. I have many things to think about but ReferralCandy pays out regularly without me having to log in AND it recruits for you by emailing customers about the opportunity to become a referrer. - No setup. I just installed it and it worked. - Flexible pricing. All the other equivalent apps (ie affiliate apps) have pricing that increases exponentially based on volume, making all of it outside of my price range (and they often aren't transparent with it either). ReferralCandy is perfectly priced and affordable. Also easy to cancel if needed. - Great support. They are very active and helpful. - Fairly customizable. You can change the email templates, add a referrer login to your website etc. - They are developing new features. Cons - Currently they do not support "deep linking" (referrers sharing specific products) but the support has been communicating with me about this feature which is in development. - Doesn't integrate too well with Google Analytics. All referrers links become a single source. You'd have to seperately log into ReferralCandy to see where you're referrers are coming from. - It might be a little hard to test for the first time since you must make the referral order from a different computer than the one you created the referrer account. - It's not an all out affiliate program, although extremely similar. It is simplified so doesn't have the same analytic features or affiliate marketplace. In many cases this is a plus because of ease of use. Overall, I would highly recommend at least trying it. It works perfectly for us and we will continue to use it.

We are using the app for almost a month now and it seems to be working just fine. Responsiveness of their support team is truly outstanding!

Easy to set up & manages itself. Excellent marketing tool for any store!

It has only been a month since I've signed up so I really can't tell how well the system will work for my customers. However, what I do already know are the following: 1) The system was extremely easy to integrate into my Shopify store. No technical background required. Plus! 2) It was easy to set up and activate my referral champaign. Double Plus! 3) The text within the templates are customizable, unlike previous services I've used where customization was very limited. Triple Plus! Bonus: If you do have coding experience there is so much more you can do to incorporate your referral process using referral candy into your sales process. Overall, I'm very pleased thus far. I recommend Referral Candy!

Still, not sure if it is working or not after a month of Trial, We only had one successful referral through the first month, but another free month is being offered to shopify customers so why not take advantage of it. We will spend more time on the campaign format etc to see if that helps

ReferralCandy has already paid for itself in the first month of use! We are thrilled to have this resource and love seeing how our customers are networking. Customer Service was great and quick to answer all of our questions... We are still in our trial period- And if payments go out to our customers as smoothly as everything else has worked, we will be using this app for a long time. Definitely worth it!

If you're not using Referral Candy, thats a shame. Anyone who has ANY margins in what they sell should use Referral Candy. Whether you're selling a: service, consultation, product, coaching- it doesn't matter. You'll instantly help grow your store organically. The product is simple to use. The support staff has been awesome, and I've only scratched the surface of how powerful this product truly is. Highly, highly recommended.

Really easy to set up, and good customisation options. Seems the best referral / affiliate shopify app I've seen or used as yet.. has all the features you need, impressed so far

**updated content here: Got a great email from the support team about our review (below) and it appears that they have 2/3rd's of what I thought was missing in terms of features. Kudos to them for the follow-up and I have upgraded their rating because of the excellent service/support. ***prior review: This is a very limited package and if it doesn't fit your business model, you don't have much flexibility. We decided not to use it because of the very rigid rebate processing model: they process rebates at the end of the month. This means that you can't control when they get paid, or if they get paid. In our case, we offer a moneyback guarantee and that means there is no way for us to cancel the payment or modify it once a purchase has occurred.

quick, seamless integration. shows if customer opened an email. unfortunately for us it doesn't create any referrals within trial period.