Reviews for Referral Candy & Affiliate

I'm extremely impressed with the customer service at ReferralCandy. Jon has been awesome in providing me flexibility and time in implementing ReferralCandy onto my site. Instead of being charged per month, as I expected, Jon delayed any payment until I got up and running. What was most impressive is that I was notified before I was about to be charged again, providing me a heads up. I thought this was a pretty great thing to do. It shows that you put your customers first. Thanks

Very impressive customer service from Karen in the support team. Thanks!

I was blown away by the service from Ferry Gabriel! He spent over two hours on the phone with me and we got the app up and running and added over 8000 names from our mailchimp list. We haven't seen any referral orders yet, but we've seen a ton of referrals from Referral Candy so just crossing our fingers that the orders start coming in. Please hold on to Ferry - he is a gem!

These guys have excellent customer service! I've only just started my trial and so far so good. Would definitely recommend this app. App is straightforward and easy to navigate. Awesome app guys!

Great support, fast, precise. And I also love this app, it does what you need to run a successful referral campaign.

Very Helpful. Thanks Guys, look forward to using the app.

We love the APP and the Customer Service! :) Very easy to use and their Customer Service team answers our queries promptly. Highly recommended.

Wish we had installed it a year earlier. We've gotten great conversions and shares, by allowing our customers to more easily share it with their friends. App and install is very simple. It really runs itself after you install it. It's had a great ROI for us.

Referral Candy and it's support team has been great through setting up our program. We offer cash-payouts to each referrer and RC helped us get everything set-up without hassle. Jon is great and is very responsive.

Good app, we don't use it a lot anymore but when we were it was great.

Karen from referral candy was amazing. She answered all our questions about setting up referral candy (and we had a lot of questions!). Although not the lowest priced, the combination of features and great support won us over. Thank you Karen.

We at PopSockets have been very happy with this app. We often have customers who ask how they can get more involved in promoting PopSockets -- it's great to have a simple automated scheme for them to do that. For a product like ours with a low price point, ReferralCandy's pricing scheme works well. Pro tip: a drawback of ReferralCandy is that the personalized URL that a customer shares with their friends is not memorable, but one can set up a URL redirect in Shopify so that e.g. popsockets.com/sarah goes to Sarah's personalized referralcandy URL.

Amazing application! Boosts sales significantly! And also no words to explain how good is customer service. Simply brilliance!

Dockatot

2015-10-12

United States

So far it's been great. Bryan was a customer service whiz. I caught an error in the system with email sharing and he sent a request right away to engineering who fixed the problem right away. As a bonus, he also helped us configure our referral campaign using best practices from other clients so we're anxious to see if it will lead to an uptick in referrals. So far we're very happy with the level of care provided by them and the functionality seems great.

Great referral program app and even better customer support. Really guys you rock, keep it up!

Superb customer service from Nicolette! Got my referral system up in no time. Easy integration with Shopify. So far everything's great!

The support is out of the world. The app seems to offer pretty much everything that we are looking for. Of course, like more of these apps, you derive value over a period of time. I am really looking forward to some good results. As a feature addition, the team could think of ways to A/B test different emails or graphics.

Excellent app and easy to use. I also like their customer support. They answer right away and their service is personalized. Highly recommended for stores big and small alike! Excited to be working with these guys!

$149 a month if you want to use your own HTML templates for the emails that the app sends to customers. The standard 'free' templates are very basic with very few options. Discount code limitations mean that you can either have full automation or adequate fraud prevention, but not both. Very high fees for what is basically an automated email dispatch system.

We are using this app for our store and it's working great so far. It's really easy to install and runs in the background. Our customers and us are loving it. Thank you!

Does everything it says it offers. You can track referrals easily and it's all straight forward. There's no integration process unless you use a third party app like ReCharge. I had an issue integrating it but with some quick help I was able to set it up easily. Their customer service is great as well, they do anything they can to answer my question and if they don't have a specific answer they'll guide me to through it. Great app, great service!

I'm right now integrating this app with our store http://shop.elua.com . I can't yet report on results but the app is super easy to use and the live chat support has been awesome, above average for sure.

This app is great for rewarding customers who recommend your store to others. Typical affiliate programs work well in theory. But your average customer isn't going to have a popular website related to your market. ReferralCandy fills the need for users to easily direct traffic your site through their social accounts or email. Integration with Shopify is set-and-forget. We rarely sign into the dashboard, aside from checking performance, or to see the live feed of users who post our referral links on Twitter and Facebook.

Printkeg

2015-04-26

United States

Everything works as expected. It is a little confusing at first, but you will quickly get a handle on everything. I recommend Googling referral program tips before actually activating the app. This will allow you to set up everything less intrusively. In the end, I am very excited about the potential of this app and hope to report back in a few months. For now, I give ReferralCandy five stars since it functions as promised.

Vape Dojo

2015-03-04

United States

Great program! Our customers love it!