Reviews for Referral Candy & Affiliate

Ferry is very helpful and patient. He's also really attentive to the needs. Thanks! :)

Great App and great customer service. We had an issue with the login from Shopify to ReferralCandy, but Kat got it resolved with utmost effort and within a short time it was working again! 5 stars from us.

Very helpful customer service, they always reply quickly, and help with everything possible. Thanks Adam

Loving ReferralCandy! Customizable, easy to use and already driving additional leads to us. Join today. The 30 day trial makes this a no-brainer!

We had an issue with our billing where are card on file could not complete a transaction. The Referral Candy team was very patient and helpful in resolving the issue.

Great customer service - Ferry has been great! A**

Very helpful customer service! Loving the app so far.

Does the job that we needed it to do. Responsive service as well. We had a couple thousand past customers who we needed to send referral emails to, and it worked out just as expected.

Amazing customer service. Amazing products. These guys are going to kill it. If you need a referral program, use Referral Candy.

Ferry was very easy to talk to and gave me some direction to add coupons and logos to my referral page. It's not easy figuring what offers to give Referrals but I'm getting into the swing of it thanks to Ferry's call. Good boost for me to not give up and take all possible angles to make the visitors shop.

Shearclub

2016-06-26

United States

We've had nothing but a great experience with ReferralCandy. It is powerful and unbelievably customizable. Going with ReferralCandy for our referral needs was a no-brainer, because it integrates beautifully with ReCharge, the app we use for recurring billing (which is also a five star app with impeccable support). Thanks you, ReferralCandy!

Wasn't very successful for me, the most frustrating part was being hounded with emails from them, had to ask them to stop!

Automated, largely set-and-forget it programs are great when they work, and this has. The only downside is that we still experience a low amount of fraud that doesn't get flagged. Nonetheless, the overall ROI and experience has been quite positive. Support has been responsive, too.

Great customer service and easy to use! Boosted our sales by a couple thousand dollars each month

Awesome help, great service very patient!

ReferralCandy is a great low cost customer acquisition tool. I highly recommended it. It has great functionality and is easy to use. It takes a little time to get ramped up, but don't get discouraged (it's worth it). Their customer service is great!!!

I have been working with Ferry at Referral Candy for over a month now. He has been excellent to communicate with. I always have prompt responses from the team at Referral Candy. They are really interested in helping you have the best referral program you can have.

Love it - simple to use and manage and has been a great revenue driver for us!

Ferry was amazing at walking me through the process and explaining every bit of detail how ReferralCandy works. With his help, we're getting more referrals on daily basis as well as sales. 5 Star!! :) Thank you for great customer service and tech support.

Karen was very helpful with giving me the information I needed. The app seems to be working well - still waiting to see if i will get referral traffic.

Thank you for making a great referral app RC! I like that I can create different programs for referral; and ultimately that you make many different pay back options to our customers who are sharing the love. Referral Candy makes it easy to share the love back to our customers! Bella Materna loves Referral Candy. Missing a star because I have to pay through Pay Pal. Just want it on my Shopify invoice or direct...

Nokaorganics

2016-02-04

United States

While we had some issues with the platform itself, the support team at Referral Candy (specifically Karen and Bryan) were extremely responsive and helpful in resolving them. So, the support team gets 5-stars.

Appreciate Benjamin's prompt support on all matters. We recommend.

So far our experience has been great. After a Skpye all with Ferry I now know how the Referral Candy system works and am really excited to see how it will increase sales in my store!! Watch this space for more positive info. Thanks Ferry for all your input, laughter and patience. It's friendliness like this that really motivates one to use the product to its maximum capacity.

Hi Referral Candy! I sent out a campaign this past week to 800+ customers. This was my second campaign so I am still relatively inexperienced with operating the referral program. I tested the email and all the links after I sent the email out and nothing was working. I felt terrible at that moment because I thought I might have sent out over 800 emails that didn't work. I contacted referral candy support and immediately got help. Karen M. and Benjamin B. spent over 5 days helping me figure out what was wrong! The email works fine now. I have had nothing but top notch customer care from this company (sometimes my contact is Eugene and he is very helpful as well!). So thanks to the referral candy team for providing a great service and awesome customer care!! Matthew C.