Reviews for Referral Candy & Affiliate

Very good app and serves the purpose of my requirements. Great support too!

The App runs great and gives good reporting and follow up options. There are some slight tweaks that would needed but nothing that should reduce my star review. Customer service has also responded quickly and taken care of all my needs quickly as well.

Easy integration, great customer service, interface is very simple. Love the app!

ReferralCandy is the perfect reward.referral interface to compliment Shopify and easy to use if all your business is run through Shopify. However, if you business resides on multiple platforms, then fortunately ReferralCandy has APIs that you can interface with. The APIs are well documented for the responses but a little weak on what is expected in terms of requests, but the good news is they have a great support team that is willing to help and responds within the day.

Such Amazing Support. Adam practically held my hand, through testing and gave great tips and advice. I am thrilled to have this in my arsenal of marketing tools.

Great support! Awesome set up and they quickly guided me through the site! Love this product, makes my job a lot easier!

Their support is great and quick. Would be cool if they had a phone line though. The app is very customizable and pretty easy to install and figure out.

Intuitive set-up. Great support. We shall see how it goes!

Vim Vigr

2017-01-31

United States

We began using Referral Candy and so far are happy with the app. Set up is pretty simple and I find the UI to be intuitive and easy. We haven't seen a huge impact to sales yet, but we've just soft launched, so am hopeful this will pick up once we begin promotion in earnest. Just want to say that where Referral Candy team has shined the most for me is with customer service. Benz in particular has been a HUGE help, and responded almost immediately to any and all inquires I've had regarding set-up and use of the app.

Great app! Very helpful support staff in getting us up and running. We did have a few communications hurdles at first, some of which were our fault but I have to say the willingness of the team to get the problems resolved were really first class. We've just launched a test of 2000 invites to our campaign and we're really looking forward to seeing how this pans out. Adam // co-founder ekoWorx

Great app - thanks, although we found we could not delet a logo we had wrongly added to the Portal Access page. I thought Adam Tolliday was a first class support consultant - he worked very hard to answer all questions, and resolve all issues we raised. Thanks!

Great app. Just downloaded it, I feel like it will work good for my store! www.cubecoid.com

Bokksu

2017-01-12

United States

ReferralCandy was super easy to integrate into my online shop (www.bokksu.com) for both one time purchases and recurring subscription purchases. Their customer service has been really responsive and friendly too! Definitely recommend using them.

Great service and great customer support!

Karen has been an awesome rep. She is very responsive and helpful. My only complaint with RC is that the only payment option is paypal. That is very limiting for a lot of customers. Please add more payment options!

Alvarae

2017-01-06

United Kingdom

customer service was extremely responsive and personable. He helped setup our first campaign step by step !

I just started using this app and had a few questions during the set up process. John from support was very helpful and quickly resolved the issues I was having. I also appreciate the emails they send out with suggestions and case studies to help you set up your referral program for success. Happy so far with this app.

Great app and amazing support !! Really

Excellent program to quickly get an affiliate or referral program started.

Hi, I had Ferry help with me my queries about ReferralCandy and he was excellent, a really good help. I have called 3x and each time spoken with Ferry, I have actually requested to have him help me. Very happy with the customer service!! Would recommend! Great job Ferry!!

This Apps is everything. Great

I just started using this program, and being a not-so-technically skilled small business owner, this was scary. Naturally, I goofed up and didn't read something so when the referral program didn't work as I thought, I panicked. I contacted the tech support, got immediate emails, and the person assigned to me went directly to the engineers, looking for what went wrong, only to find that i skipped a step in the process. He was so kind about it and sent me an article walking through EVERY STEP of the piece I was missing. Never once did he blame me or show aggravation for having to search for something R.C. didn't do. Nope. He just rushed to help me fix it. I love this! Thank you, Bryan!!

Incredibly powerful platform with fantastic customer support to help getting launched properly with best practices. DO NOT proceed with activating your campaign fully without going through the very helpful onboarding call with a ReferralCandy rep!

I got this set up right before a week long Black Friday sale for my site. It has done wonders for my launch and I have seen a significant boost in sales from the referrals. Love it so far.

The service has proven to increase our sales month to month giving our customers the easy opportunity to share with their friends. The support offered by Ferry and the team has been 1st class, proactive in making sure we get the best out of the app and ever able to tailor the service to our individual business needs. Highly recommended for any business that wants to empower it's customers to create sales.