Reviews for Referral Candy & Affiliate

WOW - did I mention the customer service? Great product and great customer service. Adam was really happy to helping me set-up the campaigns and easily answered any questions i had

The support team is awesome! The app is super customizable. In fact I think that more Shopify apps should do what these guys are doing regarding emails customization

So far I'm really like ReferralCandy, I just had a walkthrough call with Tippy who was extremely helpful and helped me figure out exactly how to set up the program for maximum results. The initial install was very easy and the customer support is incredible! Give Referral Candy a try!

Amazing app customer support. Had some small issue and Karen help me out a lot and solved all my problem very fast :) Worth every penny

Awesome Service. Great response time and detailed responses

Karen from the ReferralCandy team was super helpful with helping us get set up with this program. Definitely recommend!

Purelyalpaca

2017-12-21

United States

Very helpful tech support when I had questions!

Really like it. Simple and easy to use.

Excellent support, still to see app performance,

Mumberry

2017-11-13

United States

Great app and customer service! Easy to use and works great!

great customer service! Jon from the support team was very swift and thourogh when it came to answering my questions and concerns.

Soflete

2017-10-26

United States

ReferralCandy has def met and exceeded our expectations of what it can do and how easy it is to use. Plus customer service is off the charts. We had a small issue and their rep Edmund was fantastic—handled our issue like a champ in no time!

Sourcecollections

2017-10-06

Singapore

Adam at support team is incredible. Extremely helpful and patient with our questions and even took the initiative to offer support in areas where we least expected they would.

We are SO tired of Shopify apps that send emails to our customers without warning us or asking for permission. This is yet another one. And for that reason we won't be using it. Only one day after signing up to try this app, it's already sent 324 welcome emails to our customers, and never notified us once or asked for our permission before doing so. It's flat out unacceptable. Uninstall.

Amazing Application for established stores.

Edmund at support and their support engineer Jason really helped us out. When the problem we were having with the app connections with Shopify couldn’t be fixed via a simple uninstall and restart, they went in directly and helped us find the problem in our store. Definitely recommended.

Update: Referral Candy has resolved my issue and I am happy with the outcome. Original Review: Extremely inconsiderate customer service. Stuck paying for a useless app. I will NEVER recommend Referral Candy to anyone. Try Friend Buy instead because their service is top notch.

Great products and service. A big thanks to Bryan, he made the integration so smoothly and seamless. Excellent customer service, which is huge in this day and age. I strongly recommend ReferralCandy.

I was tasked with learning this App and Tippy was a huge help! He navigated me through the App and explained how it all worked. He offered advice on how to improve our campaign and exposure. Highly recommended!

Omaxhealth

2017-09-21

United States

Very helpful support and easy implementation.

Easy to use and great support team. Thanks for all the help!

Referral Candy is a great referral tool. The customer service team is very helpful and had solved any issues we have had. They will do their best to help you!

Great referral service. We've been using it for just over a month now $6500 revenue through referral. I assume that revenue should increase overtime since it seems to take time for referral to get spread out among all customers. Support was prompt and responsive. Overall great app.

great customer service! stays with you until the issue is fully resolved.

It is a great app! It is helping us to improve our sales without much work from our side, and not even that, they have a really good customer service to solve any question. I really recommend it!!!