Reviews for Referral Candy & Affiliate

Tippy from Referral Candy was super helpful with the setup process. Functionality is pretty great with the app overall. I would recommend!

Amazing customer service! Tippy answered my questions in a clear and prompt manner It was super easy!

Fidobiotics

2018-05-31

United States

The app is pretty good, although can be a bit buggy. The customer service is wonderful, I spoke with Lorraine and she figured out the bugs I was dealing with

Great customer service! Tippy answered all my questions in a way I could understand. :)

Great and helpful responses from Tippy!

Love the live chat feature for customer service! So quick and efficient! Tippy was great and I'm happy to know I can reach out in the future with questions.

Great customer service: fast and reliable.

Get Maude

2018-05-29

United States

Tippy was super helpful and expedient!!

Neurogum

2018-05-29

United States

Great experience with the customer service team to get it all set up for my store: neurogum.com. Tippy was fantastic.

Love it so much! It works great super easy to install and it's a fantastic software! Signed up dozens of people per month so it helps us build brand ambassadors! Thank you so much!

Another developer posting lies and false information to get people to install their app. How this started, I emailed them inquiring about how they help stores with making sales, as in the app description they mention they brought a suppliment company from $0 in sales to $10,000 in sales, in one month. QUOTE "We singlehandedly helped a supplement company grow their sales from $0 - $10,000 every month (and that’s just one example!)" END QUOTE THIS IS A LIE! They explained that for their app to work, your store needs to be making sales every day, then Referral Candy works off those customers. Now this seemed weird considering they claim to have taken a store from $0 in sales to $10,000 just after installing their app. A BLANTENT LIE!! They even confirmed this with me by ceasing communication when asked about it how they did it if the store had no sales. AVOID THIS COMPANY!

Jon was quick and responsive to some integration queries I had. Have had the app installed for a couple of days now and very impressed. Excited to see the increase in sales that it can bring over the coming months.

Karen is very helpful with our referral questions and issues

Thanks so much for your above & beyond help, Jon!

Jon has been a great resource to help get us up and and running again. Cheers.

Tippy was an excellent help. Got my issue resolved right away

Spoke with Tippy! Amazing guy, got us all set up and we are hoping our store grows with referral candy!

Very attentive and overall great support. Thanks!

Anita Hass

2018-05-08

Germany

Super fast customer service and easy backend! Fully customizable and now also in German! Perfect :)

I was able to speak with Tippy after initial contact. He was awesome to work with and helped me optimize our campaigns. Great service and great app!

Hyperbiotics

2018-05-03

United States

Tippy was absolutely great helping us get into our account, update things, and assist with our coupon setup. I really appreciated that he kept in touch during my busy schedule and made sure we got things work out!

Very helpful service team. The person who called me directly to resolve some of my issues was very knowledgeable and was able to guide me through everything. Very good teachers to help us better serve our customers going forward using this app.

Vanmorgen

2018-05-01

Netherlands

Quite intuitive, best referral app out there. For the part that's not intuitive (enough), there is excellent customer service over the app.

Amazing program and service. 10 days into the free trial and freeds.com has already gotten sales and hundreds of extra site visitors. Would highly recommend to anyone looking for a cost effective referral program on Shopify.

ReferralCandy is always helpful, prompt, and provides great assistance when needed.